This was first published on KSL.COM

​I have written extensively in the past about personality differences and about how we all have a tendency to believe that our way of being is the right way. I've written about different communication styles, different value systems and the different core fears that drive our behaviors to help you understand others and yourself better.

In this article, I want to share personality differences that influence how we show up in our spirituality, religion and faith. We often judge other people when they don't practice religion the way we do. The truth is, no other person will ever have your genes, your parents and your unique life experiences and lessons. So, no other person will view the world, life and spirituality exactly the way you do. We each have the right to be wired our way and see the world from our perspective because we literally can't see it any other way.

We must honor each person's right to be wired the way they are and allow them to be who they are. We must see the value of having different people with different value systems, strengths and weaknesses in our community and choose compassion and gratitude for them over judgment.

As I explain the six spiritual values personality types, understand that you do not fit just one type. You are always a combination of a few — and maybe you even have a little of each — but you will definitely lean a bit toward one or maybe two that dominate the way you practice your faith. As you read about each, think about people you judge because they do faith differently than you do. Remember, there is no absolute truth that says one way of being is inherently better or worse than another. Your value system may tell you that yours is the best, but that is only because you see the world with your value system.

The point in learning about these different types of people is to lessen our judgment, increase our compassion and tolerance, and help us choose love for the people who are different.



The six spiritual values personality types

The enlightenment seeker

These people tend to overvalue personal growth, spirituality and personal spiritual experiences. They often see them as not just the point of life's journey, but as even more important than serving the less fortunate, keeping commandments or being obedient.

Enlightenment seekers take the time to meditate, pray and connect with the divine. They often have amazing spiritual gifts, intuition, visions or dreams. They are always hearing messages and being guided by spirit. They love to share the wisdom they gain and make wonderful teachers or spiritual guides or healers. They serve and give to others this way instead of making casseroles or watching children.

Enlightenment seekers can irritate people who overvalue doctrine, rules, systems or service. Other types don't think they are obedient, service-focused or disciplined enough, but we need people who are like this. We need these seekers to share their spiritual insights and show us how to spiritually connect to the divine.

The servant of the poor

These people tend to overvalue service, especially for people who are struggling, poor, marginalized or in pain. They are highly empathetic and they feel the suffering of others and believe the most important thing one can do is alleviate the suffering of others.

Servants of the poor sacrifice personal time to connect with God, study religion and follow commandments for time to help those who need help today. They find self-esteem, joy and fulfillment in feeding the hungry and showing up for anyone who is down.

Many people assume this way of being is the best value system and the way we should all be, but we also need people who are different from this, who are good at running the systems (churches and religions) and people who take time to have visions and inspired ideas. Servants of the poor can irritate those who see the letter of law as critical because a they will always bend rules to show up for a person.

The do what is righter

These people tend to overvalue the tasks they feel their faith requires of them. They are subconsciously wired to feel their value is connected to their performance and doing all the things God asks. They are obedient (or trying to be), disciplined, and striving to do what is right. This may include a great deal of serving the poor, but it is driven from doing what's right more than feeling the pain of others, like the servant of the poor.

Do what is righters are constantly worried about checking all the boxes, and if they fail to do enough they can be hard on themselves. They also worry about what others think, how they are seen, and they are often people pleasers. Spirituality for these people can be a busy and stressful experience, but they are amazing and productive in all the good they do and how hard they try. They can irritate people who think they are more worried about earning their salvation than they are loving others, but they feel subconscious pressure to earn their value and please God.

The heaven on earth creator

These people believe God means for them to live abundantly and have joy. They strive to create a life of happiness and wealth and then share their blessings with others. They are driven and hard-working but don't much make time for spiritual experiences or studying doctrine. They leave the enlightenment, casserole making, dogmatic ideas and strict obedience to others.

Heaven on earth creators are often very generous and happy to share their wealth with the less fortunate, and without people like this focused on making money and willing to share it, the servants of the poor wouldn't have the means to help others. We need these people and their contributions to make churches, communities and neighborhoods function.

These people can irritate others who fail to see the contributions they make as vital as their own and people who overvalue spirituality and lack balance in their life. Heaven on earth creators understand the importance of balance and they don't let spirituality, religion or faith take over their life. There is nothing wrong with this way of being, but you may think so if you are a type that overvalues spirituality.

The steward of systems

These people are practical, organized and logical. They are the ones who organize and run churches, meditation groups, Bible studies and entire religions. They highly value systems and making organizations function and they understand the need for rules to make this happen. This is something enlightenment seekers, servants of the poor, and heaven on earth creators don't want to do and aren't good at.

Stewards of systems are the ones making plans, creating structure and instituting the policies and procedures needed to make things happen. They are often seen as systemic, letter-of-law and obedience-driven in their practice. They can seem to care more about obedience, repentance, keeping commandments, avoiding sin, and controlling people than they do about love, but that's not necessarily true.

These people see their way of being as loving, because they overvalue the idea that obedience is showing God you love him. They feel God's love for them as they follow the rules. We need these people to be in charge of doctrine, procedures and systems because none of the others want this job.

The knowledge seeker

These people tend to overvalue learning, understanding complex concepts and ideas, doctrine, research and history. They are the great thinkers, writers and seekers of greater knowledge and understanding.

Knowledge seekers love God by seeking to know him and his ways. They spend their spiritual time learning and teaching, and they believe that God wants us to do this. They feel obedient and fulfilled when they are learning and gaining a deeper understanding of God.

These beautiful souls are also needed, though people who undervalue knowledge may be critical of their ways. Knowledge seekers aren't usually as empathetic, giving, spiritual or connected to love as other personality types, but the things they learn and share, serve us all.

For your own spiritual practice: You might want to see the six types in terms of where you are stronger and weaker. Ideally, balance is best and we should strive to be a little of each. If you are deeply entrenched in just one type, you will be overvaluing specific things and undervaluing something else. Could you focus more on areas you undervalue? Would this serve you if you did? Also, acknowledge your strengths and accept those traits and the beauty in them.

You can do this.

This was first published on ksl.com

Many of us were taught as children things like "make others happy," "be nice," "be unselfish," and "sacrificing yourself for other people is righteous." We were taught to be afraid of what others think of us and to avoid conflict at all costs.

Were you accidentally or intentionally taught these things as a child?

See if any of the following sound like you:

• You fear rejection and abandonment.
• You fear conflict and arguments, as they make you feel unsafe.
• You pretend you agree with others to avoid argument or debate.
• You fear being seen as or actually being selfish.
• You are overly easygoing and never opinionated because it feels safer.
• You fear disappointment and having others think less of you.
• You are a very compassionate person and a giver.
• Your self-esteem is weak and you need validation from others to feel valued.
• You experience stress, anxiety and a lack of willpower around others.

If you related to many of these, it would be safe to say you have people-pleasing tendencies that are probably creating a lack of authenticity in your life. You probably struggle to know who you are and find fulfillment in your relationships.

The following are suggestions for what you can do to start changing yourself to become more authentic and in control of your life.
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Don't commit to anything on the spot

Make it your rule that you always say, "Can I check my calendar and get back to you?" Then step back and ask yourself, "Do I really want to do this, or am I saying 'yes' out of guilt, obligation or a fear of rejection or judgment?" If you can say "yes" because you truly want to do it, say "yes." If you are saying "yes" because of fear, you must say "no."

Practice saying 'no'

Look for every opportunity to get more comfortable with saying "no." You are not selfish or a bad person if you occasionally choose your own happiness and possibly disappoint others. Watch for opportunities to show kind assertiveness. Kindly say, "No, I don't want to do that right now. Thanks, though." Practice saying "no" with no explanation about why so the other person can't try to persuade you.

Try saying 'I don't' instead of 'I can't'

When some people hear the words "I can't," they become committed to changing your mind on that. They try to solve the problem for you so you can still do the thing they want you to do. But using the words "I don't" declares a firmer boundary.

Practice saying things like, "I don't have time for that," "I don't do those things," "I don't want to talk about that right now," or "That doesn't work for me." These phrases are more assertive and powerful, yet they can be said with a kind tone.

Learn how to be both strong and loving at the same time

Somewhere in childhood, many of us got the idea that you can either be strong (mean and selfish) or loving (weak and scared), but we can't be both. You will find your power and your courage when you realize you can do both at the same time. You can disagree, but do it with fearless, loving kindness.

I find the trick to finding this place lies in trusting there is nothing to fear. At the end of this interaction, you will still have the same value as every other person and your life will still be your perfect classroom. So, you are basically bulletproof. Focus on your loving kindness for the other person and respond with strength and love.

Learn the trick to strong boundaries

Everyone tells people pleasers to have strong boundaries, but how does one do that? I wrote a previous article on this topic you might want to read. I find the key to good boundaries is knowing what your priorities and values really are so you can say "no" to things that don't match up. If you haven't defined them, you don't know how to make good choices for yourself.

Define what your core priorities and values are

What is most important in your life? Sit down and make a list. You might value things like:

• Learning and personal growth
• Helping the members of your family grow and learn
• Making sure you balance meeting your own needs with serving others
• Taking care of yourself so others don't have to
• Being responsible
• Living with love and kindness toward others
• Being true to yourself
• Speaking your truth
• Treating all people with respect

It is worth the time to identify what your core values are and then post them somewhere you will read them often. This will help you make choices that are consistent with your values. When something is said or asked of you that doesn't match those values, you can more easily say "no."

Give yourself permission to be you

It's OK to be different from others and have views they won't agree with. Have a unique style or way of being and do this from a place of trust that no judgment from others can change your value. Consciously choose to not worry about what others think of you. Their ideas have no power and don't mean or do anything.

Get more comfortable with conflict and anger

You may be so afraid of anger that you avoid conflict at all costs — and the costs can be high. To change this, you need a new official policy: "Conflict happens all the time, but it is nothing to fear."

Anger doesn't mean anything except that a human is having some emotions. Those emotions don't mean you aren't good enough or are unsafe. Anger is not something you need to fear.

You can get more comfortable with anger by slowly subjecting yourself to situations where people might get angry and practicing being OK and choosing to feel safe anyway. Do some things like sending back a meal that isn't cooked right, spending a long time at the ATM when people are waiting, saying "no" to someone, asking someone to stop doing something that is annoying you, or purposely not doing something you were asked to do.

Then you get to manage the ensuing conflict or anger with strength and love at the same time. Or instead of creating conflict, just watch out for natural opportunities to practice.

Practice putting your needs first

Putting your needs first may make you feel horribly selfish, but I promise you aren't. Taking care of yourself is not selfish; it's wise and healthy. You should have an equal balance between giving to others and taking care of yourself.

Understand that avoiding conflict doesn't promote growth

Most of the growth in relationships happens in times of conflict. Those are the moments when we are asked to become more aware of our behavior, our words or our thinking. We have to stretch and put ourselves in the other person's shoes.

When you avoid all conflict, you avoid the best learning opportunities you are going to get. Try to see each conflict experience as being in your life to serve your growth. Don't avoid it. Jump in and see what you and the other person can learn and how you can become better.

Stop saying 'sorry'

People pleasers apologize way too much. Sometimes they come across as feeling sorry they exist and that their breathing causes any inconvenience to others. You deserve to exist and sometimes cause inconvenience to others, as they will do the same to you.

Your relationships should have give and take, and sometimes you will be the taker. Consciously watch for the desire to say "I'm sorry" and instead say "thank you" for their patience or accommodating you this time.

When you do something that really injures someone, still don't say "sorry." Asking "Could you forgive me?" is much more powerful and means more.

Find activities that increase your courage and confidence

I find that doing adventurous things, challenging myself and accomplishing goals helps me become mentally strong. Even lifting weights and being physically being strong helps me to feel more emotionally strong — there is a correlation between the two types of strength. Become stronger all the time.

Change your belief about your value

People pleasing is a deeply ingrained tendency that comes from a fear of not being good enough. Because you don't see yourself as enough, you believe you need approval from others to give you value. The biggest thing you can do to change this behavior is to choose to see all humans — including yourself — with the same infinite, unchanging value as everyone else. The more you see your value as unchangeable the less validation you should need from others.

Changing this will take practice, effort and time. The first step is recognizing you need to work on this and committing to the work.

You can do this.

This was first published on ksl.com

​I've been working as a people skills expert for 20 years, teaching individuals and organizations to understand human behavior and get along with others. Throughout that time, I've discovered 10 basic people skills that I consider to be the skills every human being could work on to help create healthy relationships.

As you read through these 10 people skills, assess yourself and see where you might need some work.

1. Ability to put yourself in another person's shoes

This is the skill of empathy, which is a skill you can become better at. Recent studies have shown that at least 10% of our capacity for empathy is inherited through our genes; the rest is all about intention and practice. Last week's LIFEadvice article includes many ways to improve your empathy and teach it to your kids.

2. Ability to accept others who are different from you

We all have a tendency to react in judgment when we meet someone who is different from us. We sometimes assume if two things are different, one must be better and one must be worse. This human tendency encourages us to see others as less than us so we can feel better.

You can change this tendency by choosing to see all humans as having the same, infinite value that never changes. Then when you meet someone who is different, you can practice allowing them to be different and still have the same value.

Understand that the world needs all kinds of people, with different views and different ways of functioning in the world. You can choose tolerance, acceptance, allowing and respecting them instead of judging them. It is a wonderful skill that will improve with practice.

3. Ability to stay open, flexible and change your mind or plans

It can be a real problem in your relationships at home and work if you are too controlling, opinionated, inflexible or sure you are right all the time. Watch for needing to make others wrong for you to feel safe in the world and how this negatively affects your connection with others. It is a good practice to stay open and always assume that you might be wrong about everything you know.

Question what you are told and assume there might be things you don't know or another perspective you haven't considered. Be willing to change plans and let go of your expectations, too. Expectations about how things should be can make you too rigid and difficult to work with.

Practice trusting that however things turn out, that must be perfect for some reason and roll with changes in plans without feeling mistreated or taken from. Recognize that you feel loss when things don't go the way you wanted; but if you trust it's perfect then, there is no loss.

4. Ability to know your own worth in any situation

Knowing your own worth in any situation means you don't let situations or other people diminish your value. You can gain this skill by practicing knowing that your intrinsic value can't change and is the same as every other human being's, no matter what happens or what anyone thinks.

You can be bulletproof from low self-esteem issues by just choosing to believe your value can't change. Every time you make a mistake or feel judged or criticized, keep telling yourself "that doesn't change my value." As you practice this, you will find you can walk into any situation and feel safe because your sense of safety comes from inside of you.

5. Ability to regulate your own inner state — from unsafe to safe

Every minute of the day, you are in one of two states: feeling safe, where you are capable of showing up for others, or feeling unsafe, where you feel "not good enough" or not secure and aren't capable of focusing on others. You can and must monitor your inner state and pay attention to where you are. If you start behaving badly or feel un-balanced, you are probably in a fear (unsafe) state.

It is your No. 1 job in life to be responsible for yourself and your behavior. You can choose to make yourself feel safe by choosing to believe your value can't change and that your journey is the perfect classroom for you. Trust the universe is a wise teacher who knows what it's doing, and trust that it only brings situations into your life that will bless you and grow you. This means you have the ability to make yourself feel safe in any moment. Your sense of security in the world can come from you, and it will also make you more capable of giving to others.

6. Ability to understand what's really happening when others are upset

When people are upset, they often channel their anger toward a person — but the angry emotion is not usually about that person. People with good social skills understand this and can see that these people are just scared. It's fear of failure and loss that upsets people, and their upset is always about their own safety.

Most bad behavior is really a request for love or attention. Humans need some validation or reassurance that they are safe and loved. Bad behavior in another person often doesn't make us want to validate or love them, but it is what they need. This is, again, a skill that you get better at with practice.

7. Ability to have a difficult conversation the right way

We all need to know the right way to have a touchy conversation so that both parties feel heard, honored and respected at the end. This means seeing the other person as the same as yourself, setting your feelings aside upfront, asking questions and listening to the other person, then asking permission to speak your feelings and share your view. This process is easy, but remembering to practice it in every conversation is hard.

You might need to have a reminder on your phone to remind you to listen before you talk and to validate other people's right to their opinions. I've written numerous articles on this topic in the past.

8. Ability to listen and validate another person

You need to have some conversations with the people in your life in which all you do is ask questions, listen and honor and respect the other person's right to their feelings. I see this as its own skill because it truly is a specific skill inside of the conversations mentioned above.

Listening is easy for some people who don't like to talk anyway, but for some of us this is really hard and requires diligent intention and practice. You must consciously decide at the beginning of a conversation that you are committed to making the other person feel heard, understood and valued, and that you will listen more than you talk.

The most powerful way to give this to another person is to simply ask lots of questions and listen with the intent to understand them, rather than trying to figure out what you want to say next. Being a master listener is one of the greatest people skills you can develop.

9. Ability to enforce your own and honor others' boundaries

This skill is really about seeing your own value as equal to that of other people. This means your needs are equally important as theirs. It also means honoring your right to have boundaries to protect yourself and make sure your needs are met.

Some of us feel selfish if we make our needs important, but it's not. Putting one's needs first can actually be wise and healthy.

We must also watch for other people enforcing their boundaries and honor their right to make themselves important too.

10. Ability to make hard decisions from a place of love, not fear

Many of us fear making decisions because we fear mistakes and/or missing out on any options. Your ability to listen to your own intuition and know what choice is right for you is a critical life skill you can, again, practice and get better at.

A technique I teach my coaching clients is to write down all of your options. Then, write down a fear-motivated reason to do each option and a love-motivated reason to do each option. This will double your options. The next step is to cross out all the fear-motivated reasons/options and make a choice from the love-motivated ones.

Sit with that choice and feel what your intuition has to say about it. Does it feel right to you? Does it still bother you and make you feel discontented? You are entitled to know the right path on your perfect classroom journey. You have an inner GPS to guide you. If you haven't tuned into yours yet, you just need to start practicing listening and feeling your way through some choices. All the answers you need are inside you.

Working on these skills will help you become you someone who is easy to get along with, resolve conflicts, negotiate and make plans with. You will be more likely to make friends easily and feel happier because you will feel safer and more secure and have more to give others.

You can do this.

This was first published on ksl.com

The French-born author Anais Nin, wrote about an old Talmudic philosophy that says we can only dream about things we have previously encountered or thought. So, "We don’t see things as they are, we see the world as we are," Nin says.

The way this works is that if you grew up in a stable, emotionally and mentally healthy family, you probably see the world as stable and safe. If you grew up in a violent, abusive, or unhealthy family, you will be more likely to view the world as an unsafe, violent place. You will always subconsciously project your world onto the world you see.

This also applies to the way you see other people. You subconsciously project your experience of what you are like onto others and assume they are just like you, or they should be. When they don’t act like you, you are often shocked.

According to an article from the American Psychological Association, neuroscientist Vittorio Gallese said, "It seems we’re wired to see other people as similar to us, rather than different. At the root, as humans we identify the person we’re facing as someone just like ourselves."

You see other people as you are, and you subconsciously expect them to behave as you would. The problem is that other people are just not wired like you are. They have had very different life experiences, so they cannot possibly see the world (or behave) the same way you do.

Some inaccurate projections

Here are some other ways this tendency to project yourself onto others shows up:

• You assume other people think like you do. This means that if you are terribly afraid you aren’t good enough, you will assume other people think you are not good enough, too. It is actually highly likely that these people don’t think about you at all and worrying about what they think is pointless.
• You believe other people would do what you would do in the same situation. This is why many cheaters accuse their spouses of cheating. They would do it, so they assume you would too.
• You get the most bothered by behaviors you do, too. These behaviors bother you in yourself, and they really trigger you when you see them in other people. I call this the "You Spot it You Got it Rule." It means that if you hate controlling people, it’s usually because you like to be in control of yourself. If you are a kind person, you will usually see kindness in others. The people around you can serve as mirrors to help you work on yourself if you let them.
• We tend to see what we want to see in others. Some researchers call this motivated perception. Our perception of this is almost always biased, selective and malleable. You might have trouble with this in relationships because you see your partner as a certain type of person when that isn’t really who they are.

Consequences of inaccurate projections

All of these perceptions, or mind tricks, can create fallout in your relationships. Here are some common ways they might affect your life:

• You might have expectations of your loved ones that really aren’t fair. Your partner or child is most likely not wired the same way you are. They don’t highly value the same things and they have different fear triggers. They have had different life experiences and different beliefs, so you cannot expect them to be like you or behave like. You must learn to love them as they are (they can improve themselves, but rarely can they change their basic subconscious programming). I am a very driven self-motivated person and I have a daughter who is more creative, artistic and laid back. I spent years making her feel bad for not being more driven. Once I accepted her as she is, our relationship greatly improved.
• You might be a hypocrite. You might get really bothered when your spouse looks at their phone while they are driving, knowing that you do the same thing yourself. Most of the couples that come to me for coaching are complaining about their partner not giving them enough attention and not meeting their needs, while they are actually doing the same thing to that partner.
• You might miss red flags. You might see just the good in people and totally miss some bad because you assume they are good people like you.
• You might read negativity and rejection into situations when it isn’t really there. If you believe you are too overweight and you hate that about yourself, you will feel rejection from the people around you and assume it’s about your weight. You might be wrong about all of it.

Making changes

Obviously, the problem is that we are (for the most part) blind to our subconscious projections. We cannot tell that we aren’t seeing accurately, so awareness is the most important thing if we are going to change our projections. Start noticing your thoughts and assumptions about other people and question them.

Ask yourself:

• Is there any chance that I am not seeing this person and their behavior inaccurately?
• Am I expecting them to be like me?
• Can I allow them to be different?
• Is there a chance I do the very thing I am bothered at them over?
• Am I seeing what I want to see?

Be open to the possibility that the truth is different than what you think. Be willing to allow others to be different from you without seeing their way as wrong. Different is just different, not better or worse. Always assume that both perspectives have an equal amount of truth and projection in them. Yours is always flawed to some degree and so is theirs.

As a coach, I use personality tests to show my clients the ways they are different and similar to the other important people in their lives. These tests help them to understand why other people see the world in a different way, which creates compassion. Hope this helps you.

You can do it.

This was first published on KSL.com
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Question:

My spouse and I argue about the same things again and again. It is like we are always having the same fight; we just take breaks of agreeing to disagree in between rounds. We have been to marriage therapy and have learned communication skills, but here we are in the same boat. Can you give us anything different to try?

Answer:

Many people experience a fight that’s always the same issue again and again. This happens when both of you have dug into your position and keep defending it, and neither of you is open to learning, understanding or changing because that would feel like losing the argument. In an argument, your egos are only interested in protecting, promoting and winning for your side. Ego also wants to be right and have the other person be wrong.

The truth is, until you learn to set ego aside, stop defending yourself and communicate with the purpose of understanding the other person and their perspective, learning something new, or creating new solutions you haven’t thought of before, you are going to be stuck here.

Here are some ways to become more open, more creative and more productive when you argue:

1. Know your value isn't in question

Remember this argument is just a perfect classroom experience and your value isn’t in question, so there is nothing to fear. When you choose to see the fight from the perspective that you are safe and have nothing to fear because your value can’t change and your journey is perfect no matter what happens, you won’t get so defensive. In this place you can actually focus on giving love, understanding and validation to the other person because you don’t need anything. This requires practice.

2. Listen to learn

Instead of trying to win, try to understand and learn something you didn’t know before. When ego takes over you only care about being right, being better or getting your way. You are basically selfish and defensive. Instead, try this: Thank your ego for trying to protect you, but tell it you are going to try something new and see if you can learn something about the other person you never knew before.

This will require asking lots of questions, without any agenda other than understanding. If you are sincere about this intention the other person will feel that, and they might actually feel safe enough to really talk to you. Make a commitment to listen for more than just planning what you will say next. Listen with the intention of learning and you will be amazed at how much you didn't know about the other person.

3. Fight as a team

Instead of fighting against each other, make it the two of you — on the same side, as a team — against the problem. Stop trying to convince the other person you are right and pull them to your side. Instead, ask them if the two of you, together, could try to find a new solution.

Get out some paper and brainstorm solutions to this problem. Allow yourselves to bring humor in and get creative. Get online and look for solutions others have recommended. Write down places you could go for help. Don’t stop until you have thought of 50 crazy, creative, new ideas — with none of them being the places you started from.

4. Identify your core fear

In my experience, it’s either fear of failure (not being good enough) or fear of loss (feeling threatened or unsafe in the world). If either you or your partner is fear-of-failure dominant, meaning there is a subconscious tendency toward people-pleasing and insecurity, that person will need a lot of validation around their worth, their performance and their thinking.

If you give a fear-of-failure dominant person a lot of positive feedback, they will feel safer and will be better able to communicate in a productive way. If they feel insulted, criticized or judged, they won’t feel safe with you and will probably stay very defensive.

If either of you is fear-of-loss dominant, meaning you have a subconscious tendency toward feeling mistreated and taken from, that person needs control, reassurance and help making things right, done or clean to feel safe in the world. If you can give a fear-of-loss dominant person these things, they will be better able to communicate in a productive way. This can be a game changer when you get it.

5. Cure the core fear

Become the cure to your partner's core fear every day. If you make sure they feel safe in the world every day — by constantly giving them the kind of validation, praise, help or control they need — they will feel safer with you, which means less defensive and less on edge. It will also mean when you argue, it likely won’t be as tense, scary or mean. If you do this right, your partner will be more likely to support you, too.

6. Learn their values

Figure out what your partner values most. Do they value:

• people, connection, relationship and time with people most?
• tasks, performance and getting things done most?
• things, property, money, art or inventing most?
• ideas, principles, education and knowledge most?

Each of us leans a little more toward one of these value systems, and when you know yours and your partner's, you will understand what motivates them and what fills them up. This could help you understand why your spouse needs the house clean and perfect and gets so irritated when it's not, or why they have such a strong need to be right about their views. Understanding that your value systems are different, but equal (meaning no system is better, they are just different) means you can honor the way they are wired and they can honor you.

The reason couples have the same fight over and over, is because that one issue is the one that triggers both of your core fears. When your core fears get triggered your very worst behavior comes out, and that usually perfectly triggers even more of your partner's fear. It quickly becomes a vicious cycle.

The couples I work with find the solution is very simple: Become the cure, not the cause, of their fear. Learn how to make them feel safe with you and you can talk through anything.

I also recommend a time-out rule that works like this: If either of you feels they are getting triggered and ego is showing up, you can call time out. You both agree to stop, not say another word, and walk away until you can get balanced and in trust and love again. Then you can continue the discussion. Give that a try.

You can do this. 

This was first published on ksl.com

Most of the questions readers submit to me are about resolving conflict with other humans. The trick to resolving conflict lies in taking the problem apart, understanding the triggers each person experiences and the bad behavior those triggers might create. This process is what I call an emotional autopsy because it allows you to understand the motivation and emotions underneath the surface that may cause the problem. This also gives you the power to calm the emotions and deal with the actual problem.

Think about the last fight or argument you had with someone and follow my process by asking yourself the questions below. See if you can identify the underlying cause of the conflict and how to resolve it in the future.

1. What event or situation started this conflict or problem?

Can you follow it back to the original issue that may have triggered a negative emotion and made each party behave badly? This issue could stem from something that has been happening for a long time, or something they've experienced their whole life. We're going to call the person who was triggered by something that created the conflict Person A. We'll call the other party Person B.

2. What negative emotion showed up in Person A because of the triggering event?

Did they feel insulted, rejected, unwanted, unimportant, unappreciated, not good enough, controlled, pushed, defensive, protective, or mistreated? Do they have a story about how the situation has made them feel the emotions they've experienced in the past? What is that story?

3. How did Person A behave because of this emotion?

What kind of behavior or language showed up as a result? Did Person A pull back from Person B, try to control them or have walls up to protect themself? Did they get defensive, say something insulting or do something equally triggering to Person B? What does that behavior look like?

4. What negative emotions were triggered in Person B as a result of Person A’s behavior?

How exactly did Person B feel mistreated? Did Person B feel unappreciated, taken from, unwanted or rejected? It's important to identify these emotions and what might be triggering them. If they're ignored for too long, they may continue to cause conflict in Person B in other situations.

5. What kind of bad behavior showed up when Person B reacted to their emotions?

What did Person B’s unbalanced behavior or language look like? Did they try to understand Person A, or did they react just as badly?

6. How might have Person B further triggered Person A?

What emotion might have showed up in Person A now as a result of Person B’s reaction? What might Person A and Person B be feeling at this point? Being clear on this will help you step back and see how the emotions might be driving the conflict more than the original issue.

7. What does each person need in this situation?

What could you give the other person that might help quiet the emotion that is causing the conflict? For example, if you know and understand that no one can diminish your value, you may feel less threatened by conflict and can create a safer space for those around you. Then, you may be able to better work through problems by giving the other person involved in the conflict what they need to feel safe and help them want to resolve the issue at hand.

8. Go back to the original emotions that showed up in steps No. 2 and No. 4. Are these emotions that Person A and Person B experience often?

Is it an emotion they've experienced throughout their life and in many different situations? Sometimes, people and situations can trigger certain emotions in people, but they're not the real cause. The real cause may be something that happened in that person's past and certain situations might stir up emotions and reactions in them.

9. What does someone who may carry these emotions around need?

Remember, bad behavior may be a request for love, validation or reassurance. You might not want to validate or love a person who is behaving badly, but if you can see that it isn’t really about you, conflict resolution can get easier. You can't fix another person and you aren't responsible for their behavior, but if you can quiet the negative emotions in them during conflict, then you can more easily deal with the problem at hand. You may also need to enforce boundaries to protect yourself from certain people, and that's OK, too.

If you choose to see life as a classroom, it means every conflict or emotion is part of your classroom journey and is meant to serve you. Knowing this might make some people problems less difficult and increase your capacity to resolve conflict with others. The more you practice this process, the easier it may become to see conflict accurately and resolve people problems more maturely.

You can do this. 

Kimberly Giles is a sought after master life coach who is provides coaching and help to anyone struggling with people problems or relationship conflicts. She also trains and certifies life coaches in her system with new classes starting soon.

First published on KSL.COM

 In this edition of LIFEadvice I want to explain human behavior in a very simple way so I'm dividing all humans into two general categories: Fear of Failure Dominant people and Fear of Loss Dominant people.

You can decide which you are and what the others around you might be. Understanding their type and yours may help you better understand your relationship dynamics.

Fear of Failure Dominant people

You might be considered people pleasers. You might care too much what others think of you and you may be prone to being too selfless and even sacrificing your own needs to make others happy. You might not speak your truth or address problems often because you don't like conflict. You may also dislike being judged or criticized and might see yourself as less than others at times.

You feel safe in a relationship where you feel validated and aren't experiencing harsh criticism or judgment. If you want to have a successful relationship with a Fear of Failure dominant person, compliment them often and be careful about how you deliver negative feedback. Some of you are more unbalanced (in a fear state) and may have more of these qualities, while others are more balanced (less afraid) and only have minimal people-pleasing tendencies. However, you may still be more this type person than the other.

Fear of Loss Dominant people

You may be strong and opinionated people. You're great at boundaries and taking care of yourself and are more mindful about protecting yourself, your time, your preferences and your views from other people. You may not as much care what others think of you. In an unbalanced (triggered state) you may be selfish, critical or defensive. You're more likely to speak your truth and get what you want and dislike being taken from or mistreated. You may be more prone to notice faults in people or institutions and point them out. You might become arrogant or controlling in an unbalanced state and may accidentally talk down to others. Some of you may be more unbalanced (in a fear state) and possess these qualities to the extreme, while others could be more balanced (less afraid) and only have minimal tendencies. But again, you may still be more this type person than the other.

Can you tell which one you might lean toward? Can you tell which one your significant other, friends or family members might be?

The benefit of understanding these two types of human behaviors lies in knowing what your unbalanced, worst behavior could look like. Then, you can watch for that bad behavior, catch it in action and choose better behavior. Can you own some of the negative behavior tendencies in your type? Can you see they might show up when you feel unsafe, criticized, insulted or mistreated?

Understanding these two types may also help you not take other people’s behavior personally and helps you allow them to be who they are. Here are the three dynamics that might show up in relationships and how to navigate them:

One person is Fear of Failure dominant and the other is Fear of Loss dominant:

The Fear of Failure person might be slightly intimidated or even scared of the Fear of Loss person and their strengths. They might feel threatened by how opinionated and judgmental the Fear of Loss person is. Expect the Fear of Loss person to be critical and opinionated at times and try not to get offended when they disagree with you or say you're doing something wrong. Choose to see they are trying to help you and don’t mean to offend — even when they may seem like a "know-it-all" at times. When they disagree with you or insist on control over a situation, you get to decide how much it means to you to hold your ground. This gives the Fear of Failure person the chance to practice being stronger and having good boundaries. The Fear of Loss person can sometimes teach the Fear of Failure person a lot about strength, confidence and boundaries.

Generally, in these relationships, the Fear of Loss person might make more of the decisions. The Fear of Loss person might make the Fear of Failure person feel safe with validation. The Fear of Failure person might need more verbal validation than a Fear of Loss person would, so it may not occur to them to give that much. But the Fear of Failure person needs to know the good the other person sees in them and may need to hear it often. This will make the Fear of Failure person feel safer and may create more confidence in them.

The Fear of Failure person can make the Fear of Loss person feel safe in the relationship by giving them time and freedom to do the things they love to do. Also, when possible, the Fear of Failure person should let the Fear of Loss person have control over things they don’t care about. Choose your battles on the things that really matter.

Both people are Fear of Loss dominant:

These relationships can sometimes be confrontational because both parties may have strong opinions and preferences, and neither is quick to back down. There can be a lot of conflict and you both must learn to divide your world up and let each person be in control of some things. You will have to choose your battles carefully and learn to compromise. You also need to be aware of the mistreatment triggers each of you may have and avoid them. If both parties are balanced (and have fewer triggers), these relationships can be productive, cooperative and positive. But if one or both parties are unbalanced and easily triggered, then conflict can rule the day, every day.

These people need to work on trusting the journey and seeing every situation as one meant to teach them something. This will help them step back from conflict and figure out how to behave at their best.

Both people are Fear of Failure dominant:

These relationships are usually easy. Both parties tend toward pleasing the other and the only real problem may come up when both are unbalanced and trying to get validation from the other. Because both may have empty buckets and might be focused on getting validation and not giving it, there could be times when no one gets what they need. Both need to work on their own self-esteem and choose to see all humans as having the same exact value if they want this relationship to thrive.

I hope this helps you understand the dynamics in some of your relationships and how you may improve them. If you understand the other person’s fear triggers and how to make them feel safe, then any relationship can thrive.

You can do this. 

Kimberly Giles is a human behavior expert and speaker. You can find your dominant fear on the Clarity Assessment or the 12 Shapes Survey.

This was first published on KSL.COM

Question:

Hi Coach Kim. I have some family members who love to make fun of others, especially people who are less fortunate, those who are overweight, and those who have disabilities (either mental or physical). They say it is all in fun, but many times, it is cruel. When I talk with them about this, they say I am too sensitive, and now they say that they can't be themselves around me because I judge them. I don’t really like to be around them. It causes me anxiety, but I truly feel family relations are so important for me and my children. I know I can't change other people, but what should I do?


Answer:

The first thing I want you to understand is why people may judge, gossip or put other people down. They might do this because they're suffering from fear that they aren’t good enough themselves. In order to feel better, they might look for anything negative to point out in other people. If they can stay focused on what is "bad" about others, it might make them feel superior.

When you're around people who are doing this, remember, they may just be insecure about their own value and might act this way to make their egos feel better. That doesn’t excuse it at all, but it helps you understand them and see their behavior accurately.

It's even more important to understand this principle if you have a tendency to judge, gossip about or criticize others. Your subconscious may start judging the people around you before you consciously even realize you're doing it. But when you think about this, it probably isn’t the kind of person you want to be.

If you have this tendency to judge others, watch for it. When you catch yourself doing it, stop and remember that your own insecurity may be driving that behavior. Take a moment to remind yourself that all humans have the same worth and choose to look for some good in the people you're judging instead. Choose to be someone who sees all human beings as having the same value, no matter their appearance or performance.

If you have to be around people that have this tendency and it drives you crazy, as it does our reader, remember that this behavior may come from their insecurities and what they need. They may need validation that they're valuable, appreciated and good enough. This may be the last thing you feel like giving them; you might actually feel like tearing them down. Instead, try just sitting with your feelings toward these people for a minute. Feel your own sense of disgust or disapproval, and be honest with yourself about your negative feelings about them.

Are you seeing these people as bad, less or worse than you? Are you standing in judgment of them or them being judgmental? Are you doing the same thing they're doing? The fact is, we all do it because we may all be insecure about our own value.

Take a minute and ask yourself who are all the people you tend to judge.

There's a reason you judge the people you do. They may trigger some fear in you and judging them as the bad guy may help you resolve that. Here are some examples:

• If you judge overweight people, you might have some subconscious fears around your own appearance and you may base your own value largely on how you look. Because this causes you pain and fear — always worrying about your appearance — you can be fixated on appearance and you might have a tendency to notice other people who seem to be struggling in this area. But it could be a fear about your own appearance that drives you to judge others.

• If you judge people who don’t have or make much money, and see them as lazy or not as good as other people, it could be tied to the way you value yourself. You might base your value on your performance or property. Because you see yourself as less than other people who have done "better" or have more money than you, you might also see people who have done "less" than you as even worse. It could be your own fear around feeling less successful that drives your judgment.

• If you judge judgmental or critical people, it might be because you're afraid of being judged or criticized yourself. Because you're afraid of what others think of you, you may see people who judge others as a threat to you. Because they're the threat to you, you might look for the negative factors in them and cast them as the bad ones. All of this might subconsciously make you feel safer.

I know I might have readers who will say some people aren’t scared and that they're just "jerks." But the truth is there are reasons jerks behave the way they do. I believe these people always have a subconscious fear issue. They fear not being good enough or they fear being taken from and put others down to feel safer.

Your family members may be seeing the bad in other people to make themselves feel better. This might anger you because the people who are being judged in this case deserve to be seen accurately and have their value honored. You may not like to hear this, but you, too, are being judgmental. You're judging your family members for judging and criticizing others (which might make you feel a bit superior to them on the subconscious level). Your family members also deserve to be seen accurately and have their value honored. Think of them as works in progress with much more to learn, just like the rest of us.

Remember, we're all students in the classroom of life. We all want to be good people but we all have faults and weaknesses. You may not have this issue exactly like they have, but surely you have others faults — we all do.

The best thing you can do is focus on being the strongest, most wise and loving person you can be today. Put all of your effort into trusting that we all have the same intrinsic worth, though we each have a very unique classroom journey.

We shouldn't judge anyone else as better or worse than us because they aren’t on our same journey. Instead of getting bothered by their bad behavior, focus on making sure you are seeing people accurately and showing up with love and compassion yourself.

You can do this. 

This was first published on KSL.com 
Question:

I get along with everyone, but there is this one person at work, who doesn’t like me at all, and I literally can’t stand being around her now. Everything I say or do brings a look or comment from her. She is rude, arrogant and tacky. She insults me and makes it very clear she doesn’t like me, and this situation is making work miserable. What do you do when there is one person who doesn’t like you at all, but you have to deal with them every day?

Answer:

The short answer to this question is don’t let it bug you. Whatever their problem is, it is probably not really about you and it doesn’t mean much that this one human doesn’t like you. You are still the same you with the same infinite value, no matter what one person thinks, but I would like to give you eight suggestions that might help you be less bothered.

1. We are all different and won’t click with everyone

Throughout your life, there will be people who immediately like you and your personalities just click, and also people with whom you don’t click. This is true for all of us all the time, so it’s OK if someone doesn't like you. It’s just a fact of life.

2. Don’t let this person see they are getting to you — by not letting them get to you

They may enjoy this game more if they know it’s bothering you. The most important thing is don’t make the game fun for them. Treat them the same way you treat everyone else and don’t avoid them or antagonize them in any way. Remember, all humans have the exact same value and nothing anyone thinks about you can change yours. If we all have the same value and it can’t change, there is nothing to fear from anyone.

3. Remember what people think of you doesn’t mean anything

Their opinions are just thoughts they created in their heads. They are not necessarily the truth and they have no power unless you give them the power to bother you.

4. Look for projection

Projection happens when someone projects how they feel about themselves onto you. Ask yourself, does this person really not like me, or do they not like themselves and are just projecting those feelings onto me? Is there any chance this person has some fear of failure in play and are afraid they aren’t good enough that they have to subconsciously look for (and focus on) negative feelings toward me to make themselves feel better? People who really like themselves and have healthy self-esteem generally get along with most people. If this person doesn’t get along with everyone, they may not like themselves.

5. Are you triggering their fear of failure?

Is this person afraid they aren’t good enough on some level and is there something about you that triggers this fear in them? Do they struggle with their weight, while you don’t? Do they struggle with writing, while you find it easy and are recognized for it? Is there something about you that makes them feel unsafe or less than? I am not suggesting you play this down or quit being who you are, but if you can see what’s happening accurately you might understand this problem is about their fears about themselves and not about you.

6. Show them you like them

People generally like people who like them and dislike people they think dislike them. So, make an extra effort to show this person you appreciate who they are and what they do. Pay compliments and show them you see their value. Often, this kind, reassuring behavior could turn their reaction to you around fast.

7. Read about the three types of relationships from this article (even though it’s about marriage it applies to all relationships).

See if you can identify the fear issue in play with you and this person. Are they fear of failure or loss dominant and which are you? This can help you to see the relationship in a whole new light.

8. Read this article about the four different value systems and see if you can tell which you have and which they have

Understanding what they value most might help you understand their behavior and why they may react negatively to yours. For example, if they value ideas and principles most while you value people most, then they might think you are too social or too talkative and that might bother them. Or maybe they value tasks most and you value things most. This could mean they don’t like how much you care about something like fashion because they don’t think it’s important at all. Again, you shouldn’t change who you are but you should be aware of what they think is important and honor their right to think that way.

Our values and our fears highly influence who we like and connect with. Understanding another person’s value system and dominant fear will really help you understand their behavior. In my opinion, fears and value are the main drivers of human behavior, and when we get another person at this level we will have more compassion and tolerance for their quirkiness.

Try to appreciate the good in this person and love them despite their quirks. Remember, their ideas and thoughts don’t mean anything or change your value, so there is nothing to fear here.

You can do this. 

Kimberly Giles is the president of www.app.12shapes.com and is a human behavior expert, author and speaker. She provides corporate training on her 12 shapes relationship system and solves your people problems.

SALT LAKE CITY — Relationships and getting along with others is complicated and messy. It’s messy because we are all so different, and our differences create uncomfortable, unsafe and threatened feelings, which can lead to bad relationship behavior, based in fear, not love.

When you are in a fear-based relationship where no one feels safe, this fear creates bad behavior and people problems.

Over the last 15 years, as a master executive life coach, I have found that human behavior can actually be very simple to understand. And when you get it, you can get along with almost anyone (yes, there are some people you may never get along with, but they are rare).

I have found most human behavior is driven by two factors: what you value and what you fear. These two factors are the keys to understanding why you and other people behave the way you do and why you struggle to get along with certain people, especially those who value and fear different things than you do.

My business partner Nicole Cunningham did 8 years of research in Australia and Asia that have led us to believe there are four value systems that drive most human behavior. These four systems of value, along with the two core fears (I talk about in most of my KSL.com articles) divide us into 12 different types of people, which we call the 12 shapes. These four value systems influence the kind of career you go into, the way you dress, the kind of worker you are, who you judge, who you respect and who you struggle to get along with.

​MAKE SURE YOU TAKE THE 12 SHAPES RELATIONSHIP SURVEY AND FIND OUT YOUR SHAPE - AND INVITE FRIENDS AND FAMILY TO DO THE SAME! 
CLICK HERE FOR THE APP

See if you can tell which sounds the most like you. Here they are:

1. People who highly value people, relationships and connection most. (We all value people highly, but these folks value social interaction at a different level than the rest of us.) These people love being with others all the time and they have lots of good friends. They love communicating and networking, and they like people who feel the same way they do. They often judge or dislike people who aren’t as friendly, socially aware or connected as they are. They could see people, who value tasks, things or ideas as broken, bad, unfriendly and even unkind because they don’t make people the first priority.
2. People who highly value tasks, service, cleanliness, order and efficiency most. These people are the doers and they get more done than all the rest. They are hard workers, but they often judge and dislike people who, to them, are lazy, too social and talkative, undisciplined, messy or slow workers. They could see people, who value people, things and ideas as slothful, flighty, materialistic or unproductive.
3. People who highly value things, creation, invention and stuff most. These people are tycoons, artists, inventors, builders or even hoarders and they often judge or reject people who seem lower class, not put together, unattractive or cheap. They could see people whose values are different as inferior and they might see these people as less valuable than them. They struggle to get along with people who value connection or ideas and don’t take care of their things.
4. People who highly value ideas and principles most. These people often judge and dislike people who seem ignorant, have lower moral values, a lack of education or who are wrong in their opinions about an issue (because they don’t see it the way they do.) They could see people who value tasks, things and people as bad, unintelligent, or stupid, and they might see these people as less important.

Which of these four categories do you fit into? Who do you tend to judge and dislike? Can you see a correlation between what you value and who you don’t get along with? You usually struggle to get along with those who don’t value the same things you do. You may even lose respect for people whose values are different and you probably subconsciously see your own value system as the right one.

For example, I am a person, who highly values tasks and I often see other people, who don’t work as hard or as fast as I do, as lazy. I see people who talk too much as time wasters and I struggle to be friends with people who are too opinionated. I also don’t care much about my appearance and I can judge people who spend a lot of time and energy on theirs.

Can you see why you might not get along with people who value different things?

Think of some people in your life, who you do not get along with. See if you can figure out what that person values most. Is their value system different from yours? Does it threaten what you value? Does their value system mean they might see yours as wrong?

When you don’t get along with someone, it is generally because you don’t feel safe with them. The way they think or behave probably threatens you, who you are, or what you value. Because you don’t feel safe, you will subconsciously see them as wrong, less, bad or worse than you. You might also subconsciously look for bad in them and focus on it. There will be good in them too, but you won’t see that, because your ego needs to see anyone who is different as the bad guy. Seeing them as bad or wrong makes you feel a little safer and better.

This is behavior you must watch for. If you aren’t getting along with someone, take the time to look at why you might feel threatened or not good enough around them. What about them makes you feel this way? How is their value system a threat to yours?

Could you, instead, trust that all human beings have the same intrinsic worth and no one is more or less valuable than anyone else? Could you trust that each of us is having a completely unique, custom, classroom journey and see any comparing as pointless? Could you set aside better and worse, and just see them as different?

Recognize the world needs all different kinds of people and no value system is inherently better or worse than another. Seeing people and their behavior accurately will create more tolerance and acceptance. The more you practice seeing human behavior this way, the more compassionate and easy to get along with you will become.

You can do this. 

Kimberly Giles and Nicole Cunningham are the authors of the 12 Shapes Relationship System - get the app today, take the quiz, invite friends and learn about your shape at - app.12shapes.com