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Coach Kim: Stop talking down to, interrupting women

10/19/2020

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This was first published on KSL.COM
​
Question:

I have noticed lately that many of the men at work and in other meetings I attend interrupt me, cut me off, or talk down to me and the other women in those groups. I am just curious to know if you think there is anything we can do to garner more respect and/or change this? Should we say something when this happens or try to ignore it?

Answer:

Women are often talked over, interrupted or shut down in conversation, especially in environments where they are outnumbered by men. A study from George Washington University found that men were 33% more likely to interrupt women than they were to interrupt other men.

Another study, from researchers at Northwestern Pritzker School of Law, found that this even happens to female Supreme Court Justices, like the late Ruth Bader Ginsburg. Researchers examined 15 years of court transcripts to see how often men, either justices or advocates, interrupted the female justices. Over the last 12 years (when women have comprised only 24% of the bench) female justices being interrupted by men accounted for 32% of interruptions, while female justices interrupting men accounted for only 4% of interruptions.

According to Jessica Bennett, a gender editor at the New York Times, it is not just men who interrupt women. Other women are also more prone to interrupt women, and people of color and LGBTQ+ people fare even worse. The sad truth is we subconsciously see some people as less valuable or less important, and this shows up in the way we communicate.

I believe the crucial first step is committing to see all human beings as having the same value and demonstrating this belief in how we talk to them. Every person deserves to be heard and respected. We must see all human beings as equals, listen without interrupting, and honor their right to think differently than we do.

Obviously, there are also situations where the opposite is true and women interrupt or talk over men. The point of the article is to make us all better at respectful communication.

Practical ways you can be part of the solution

1. Stop before interrupting someone. If you feel the urge to interrupt someone, ask yourself, "Do I just want to ask a quick question to clarify what they are saying? Am I going to invite them to continue afterward, or do I think what I have to say is more important than this person?" If the latter is is the case, choose to keep quiet.

2. Check yourself before giving advice. Before you advise another person ask yourself, "Is there any chance I am explaining something to this person that they already know?" If you think there is any chance they might already know this information, don't insult them by telling them. You could also ask them directly if they would be open to some advice?

3. Ask permission before you share an idea or suggestion, or give advice. Ask the other person if they are open to hearing your idea and give them a comfortable out if they'd rather not hear it. Respect the answer to your permission question and don't forge ahead without permission.

4. Don't use demeaning nicknames like honey, sweetie, love or babe. These are not appropriate unless you are dating or married to the other person, and even then ask how they feel about these terms and make sure they are seen as a compliment, not an insult.

5. Never correct another person's pronunciation or grammar.

6. Avoid sexist or demeaning jokes and misogynistic statements. Call out other people who use them. Explain to them why their behavior is wrong. Watch for situations that make women or other marginalized people feel uncomfortable and stand up for them.

7. Make a committed effort to listen to other people. In any meetings you attend, make sure all the women and marginalized people are respected and heard. Insist that others acknowledge and hear them out. Stop people who are interrupting them.

8. Believe women and what they say. Insist that others do the same.

9. Don't get defensive if a woman — or anyone for that matter — tells you that your words or behavior were offensive or hurtful. Be open to understanding that from another person's perspective things can look and feel different than they feel from your perspective. Apologize and ask questions so you understand what you should do differently in the future. Be teachable.

10. Be careful not to talk over other people. Don't dismiss others' ideas; and if you cannot wait to make a comment, at least politely ask if you can stop them for a second. Then, make sure you invite them to continue afterward.

11. If you are on a board, panel or team, insist that they include a well-rounded number of diverse people. Invite more women or minorities to participate and be included.

12. Teach young people that being feminine is not a bad thing. Don't use phrases like "you hit like a girl." Challenge stereotypes that place women behind men as the weaker sex. Encourage women and girls to see themselves as equal, smart and capable as men.

What to do if you find yourself being talked down to or interrupted

1. Don't take it personally. Interrupting says more about a lack of manners in the other person than it says about you. This experience doesn't mean you are less important or less worthy of respect; it likely means the other person hasn't learned to be aware of how their actions affect other people.

2. Don't blame yourself or see yourself as weak or insecure. This happens because our entire society has been taught patriarchy as the social norm. You allow men to interrupt you because it is deep in your subconscious programming to see it as acceptable. It will take work and time for you to recognize every time it happens and learn to stand up for yourself. Have compassion for yourself during this time.

3. Whenever you are speaking to men, use confident words. Rose Kennedy, from the Atlanta Journal, encourages women to "speak with conviction using words like 'know' instead of 'believe' and 'will' instead of 'might." She says to "lean in and make eye contact," sighting a 1983 study that found men tend to interrupt women more often when they lean away or don't look at the person they're talking to.

4. Practice assertive body language. Do things like keeping your arms out to take up as much space in the room as you can. This is a power position and it changes how people treat you.

5. Be strong and confident without being defensive or overly forceful. You don't have to be angry and defensive to stand up for yourself. You can stand in your power and still be calm, peaceful and kind.

6. If you are interrupted or cut off, you have the following options to respond (which can all be done standing in your power):
  • Keep talking and don't stop to allow the interruption at all. Hopefully, the interrupter will get it: You aren't allowing yourself to be interrupted today.
  • Ask them politely to allow you to finish what you were saying. Do this without malice or venom in your tone. "John, would you mind allowing me to finish what I was saying here, then you can be next?"
  • Allow the interruption, but quickly pick up where you left off afterward. When the person is finished say, "To just finish what I was saying …"
  • Allow the interruption but pull the person aside later, in private. Ask the person if they would ever be open to allowing you to share something you noticed in the conversation earlier. Do not make this an attack, though, or the person will come away hating you instead of learning something. Be respectful and kind, and just ask if they would be open to a little constructive feedback on something that happened earlier, which they might want to be aware of. Explain that you felt cut off and disrespected, but you know they wouldn't do that on purpose (assume this). Ask if moving forward they might be willing to watch for cutting off or interrupting women when they speak. Don't focus on past mistakes. Focus on asking for different behavior in the future.
You might want to share this article with the people at work and even ask your boss if this is something everyone in the office could work on. Bringing this problem into the light and asking others to be aware of it, is the important first step to creating change.

You can do this.
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Coach Kim: 12 tips to stop the perennial arguments in your relationship

10/19/2020

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This was first published on KSL.com

I read in Psychology Today recently that 70% of the most common conflicts in any relationship (even good relationships) are perennial conflicts, which means they are conflicts that never get resolved and happen over and over again.

These conflicts are usually based on character and behavior differences between the two people that irritate the other person. Most of these differences are in a person's subconscious programming and innate wiring, and most are not going to change. I am talking about things like being late all the time or not being organized.

If you want to have a rich and healthy relationship you are going to have to accept some of these things about your partner and quit trying to fundamentally change them. You are going to have to choose to love who they are.

That doesn't mean you can't bring up behaviors that bother you; but if you decide to do that, you better take stock of your own faults, flaws and quirks first. You must decide to forgive your spouse some of their flaws and quirks because you want some of yours forgiven too. You must be more accepting and less critical, let small irritating things go, and try to laugh at the funny ways you are wired differently.

Note: This article does not address relationships where abuse is happening. It is directed to those who have run of the mill conflicts, arguments, offenses and irritations with their partner, but there is no emotional, mental or physical abuse happening. If abuse, infidelity, dishonesty, cruelty, or other problems are in play, acceptance is not the answer and you should seek a mental health professional.

Here are some things you can do to become more accepting of your partner and reduce the perennial conflicts.
  1. Accept that your partner is not going to behave or function in the world the same way you do. They had a different upbringing and different life experiences. They have different perspectives and are wired differently than you are. Expecting them to think and behave as you do is unrealistic.
  2. Understand your way of behaving is not the right way and theirs is not the wrong way; they are just different ways. Your way might be better in your opinion, but that is just an opinion. Everyone is entitled to see the world the way they see it. You will not have a healthy relationship if you make your partner "wrong" every time they behave differently from you. You must give them room to be themselves or you don't really love them.
  3. Accept that you cannot change or "fix" your partner. No amount of begging or pleading or threatening can make another person change. So, if your focus is on changing them (more than accepting them), you are going to have problems.
  4. Accept that your partner may not share the same value system you do. Chances are good that you value different things. Do you highly value being social, getting tasks done, looking good, or appreciating ideas and principles most? Which does your partner value or focus on most? One is not better than another; we are just wired to focus on one most. If you are a principle person and married to a social person, this difference can create lots of challenges. But if you are committed to allowing your partner to be different, and even celebrate the differences, you can make it work.
  5. The more you try to change your partner, the more they will dig in and defend their right to be as they are. Accepting them fully as they are actually leaves your partner room to decide to improve themselves on their own. They might change because they love you and want to give to you, but you only if you don't try to change them. I know this seems counter-intuitive, but it's still true. Encouragement is a better motivator than disappointment.
  6. Don't be disappointed in your partner. If they feel you are disappointed in them, they will be less motivated to try to please you. In fact, your partner will more likely get resentful or passive-aggressive. Accept that they are not perfect, and neither are you. You are both going to disappoint each other on occasion, so think about how you want them to treat you on those days. Show up with love and acceptance and reassure them that they don't have to be perfect to be worthy of your love.
  7. Make a list of your faults, flaws, character deficits, and quirky behaviors. Ask your partner to do the same. Sit together and talk about the flaws that are probably never going to change and will require understanding and working around. If your partner is always late, how can you deal with that and work around it? If they are forgetful, how can you allow that without getting mad every time it happens. You will be willing to forgive them some flaws so they will do the same for you.
  8. Understand your different love languages. Your partner doesn't give or experience love and security the same way you do. The things that make you feel loved may do nothing for them. You must take the time to learn what makes them feel safe and loved, and make sure you are giving that to them daily. They must do the same for you.
  9. Never play the victim. Never blame your spouse as the cause of the problem. Every problem is a two-way street. They might do this irritating thing, but you might also be too sensitive to that thing. You both must stay responsible for what you could do better, and be quick to offer lots of sincere apologies for any little part you play. Apologizing more and blaming less is key.
  10. Remember that the qualities you like in your partner and the qualities you don't like are usually inextricably linked. Every good quality has a shadow-side negative. A person who is disciplined and organized is also picky and hard to please. A person who is always late is also easy going and low key. Try to find the benefits that go with the qualities that bother you and remember you don't get one without the other.
  11. Understand most annoying qualities or flaws aren't that big a deal in the grand scheme of things. How much will this conflict matter in 10 years? Is there any chance you are making a mountain out of a molehill? Would it be more mature to let this one go? Are there more important strengths and good qualities your partner does have? Could you focus on those?
  12. Consider if your partner's flaws are triggering a long-buried issue that really belongs to you. For some irritations, if you didn't already have a sore spot in that area from your past your partner's problem wouldn't bother you. Is there any chance you have fears, triggers or issues — even from your childhood — that are making your partner's fault bigger than it has to be, or adding meaning that isn't really there? This is a good question to ask whenever you get triggered by anything. Take responsibility for your side of every annoyance and be willing to do some work on you.
Perhaps the most important thing to remember is don't give up. Bumps in the road are inevitable, but most can be resolved through increasing your understanding and acceptance of the person you love and yourself. A healthy relationship also requires lots of forgiveness and room for both of you to be imperfect.

You can do this.
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Coach Kim: How to stop the fighting in your relationship

10/12/2020

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This was first published on KSL.com

Question:

My spouse and I keep getting in these fights where she does something like ignores me when I am trying to talk to her, and this offends me and I get angry and slam a door, which really offends her and makes her feel attacked, which starts a big fight that lasts all week. The fight morphs and quickly becomes about who treats who worse. And in this drawn out fight, no one wins. After days of being mad and miserable we will start to move past it, but only until one of us offends the other again. What can we do to break this cycle of offending each other?

Answer:

The root cause of these fights is you both functioning in a fear state where you feel unsafe with each other, and this is making you wear what I call "mistreatment glasses." Mistreatment glasses means you are subconsciously looking for mistreatment and offenses that will prove that you aren't safe with your partner and that they are the "bad one." Whatever you are looking for you will find. If you are looking for mistreatment, you will find it. If you are looking for proof your partner loves you, you will find that too.

Unfortunately, almost all of us feel unsafe in the world (at the subconscious level), and this keeps us on the defensive a lot of the time. When you feel unsafe, your ego steps up to try and protect you. It does this through defensiveness and casting the other person as the bad one. That is why it feels like a win (to your ego) when you can show that your partner treated you worse and you are the victim. But this is really not a win; no one wins when you get offended by small things and always see your partner as the enemy.

Below is a process you can use when someone offends you. Following it will help you step back out of ego to see the situation more accurately and respond more maturely.

Note: In this article I am only addressing how to deal with the garden variety of arguments, not situations that involve abuse. The National Domestic Violence Hotline has information on how to identify the warning signs of abuse and how one can get help.

See the other person's bad behavior accurately

When someone behaves badly or offends you, there are four possible reasons for this behavior. Knowing them will help you accurately access what is happening in each situation. The four reasons people behave badly:
  1. They were oblivious, not paying attention, missed some things, or had inadvertent bad behavior. They didn't mean to disregard you or mistreat you, they were simply not paying attention.
  2. They are dealing with their own fear issues and their behavior is selfishly focused on finding a sense of safety for themselves. This can include seeking validation, showing off, protecting themselves, being jealous, being controlling, etc. It has been my experience that most bad behavior happens for this reason.
  3. They are in a serious fear state where they are feeling defensive, working to protect themselves, and seeing you as a threat. This line of thinking may not be accurate (you are probably not a threat), but in this state you look that way to them and this is all they can see.
  4. They intentionally wanted to hurt you or do you wrong
Which is most likely true in your case? Really think about this and give your partner a little benefit of the doubt, based on the qualities that attracted you to them in the first place. Are they someone who intentionally desires to hurt you? If they are, this may not be a healthy relationship for you to be in. But most of the time, offenses aren't intentional.

If this offense happened for any of the other three reasons, you must step back, stop taking this personally, and choose to not get offended — because it isn't about you. They don't feel safe in the world, and a person who doesn't feel safe has no choice but to focus on finding a sense of safety; they aren't capable of anything else. They may need some professional help to work on their fears around not being good enough and things not being right. So, the negative coping behaviors can be negated.

Be responsible for your response to the offense

You are responsible for your reactions and responses, and this should be your only concern. It is the only thing you have control over and the only thing that matters now. You must choose to respond with love, not fear.

If you get defensive and respond from a fear state, you are now doing the exact same thing the other person did to you. You are demonstrating fear-based bad behavior, and responding badly back is just as bad as responding badly first. It's the same bad behavior driven by the same cause.

Respond to an offense with love

Offenses and your reactions happen fast though, so you will need to practice and prepare ahead of time to be able to remember these steps in the heat of the moment. You might want to read through this procedure daily or replay past offenses that you reacted badly to, running through these steps to see what you should have done.

Procedure for reacting to offenses:
  1. Recognize your angry, defensive, offended, unbalanced emotions when they are triggered.
  2. Recognize the desire to place blame for those emotions on the other person and see them as the bad guy.
  3. Remember the four real reasons people behave badly. Ask yourself: Is this person intentionally trying to hurt you, or could it be one of the other three reasons that aren't about you at all? If it's one of those, you now have two options: Let it go and ignore it (usually the best option), or speak your truth and ask for better treatment, but do it in a loving, validating way.
Procedure for mutually validating conversations:
  1. See the other person as the same as you. They are not the bad one, and you the good one. You are both good and bad, and you have the same intrinsic value all the time. Do not talk down to the other person or attack them in any way. You are no better than they are.
  2. Ask if they would be open to talking about the relationship and how you could both make it better.
  3. Ask how they are feeling about the relationship. Ask if there is anything you do that bothers them, that they would love to have you work on or change. Ask if there is anything you do that bothers or irritates them. Be humble, teachable and willing to make some changes yourself. Be willing to spend time here, really listening and validating their right to feel the way they do. This is the love part of the conversation and this is where you show them that you are committed to showing up for and caring about them.
  4. Explain how you feel about the behavior they have that bothers you, but do so using more "I" statements than "you" statements. Say things like "when this happens, I feel this way ... ," or "To me, it looks and feels this way and I just wondered if you would be willing to do that differently next time that happens?" Focus on the future behavior you want to see, not the past bad behavior that they can't change. Make sure this is not an attack; it is you sharing how you feel when certain things happen and owning your fear issues.
  5. Tell them it would really help you if they would consider changing one thing moving forward. Focus on only one change in this conversation (others can wait for another time).
  6. Repeat the steps 3-5 again if needed. At this point, the other person might have more to say to you or might get defensive. If this happens, go back to step 3 and ask questions and validate their feelings again. Go through steps 3-5 again and again, until you both feel supported, heard and understood.
This article has a lot of steps to follow, which will be hard to remember in the heat of the moment when you get offended. You will need to read this often and do a lot of mental replay after a fight to go back through what happened and see what you could have done differently. That kind of practice really helps, though.

You and your partner may also need some coaching or counseling to work on the underlying fear issues that cause you to feel unsafe with each other. I find most couples who fight a lot need individual coaching to get their subconscious fears under control before they can create a healthy relationship. Always be willing to take this on and work on yourself.

You can do this.
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Are you the problem?

10/5/2020

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This was first published on KSL.com
​
Question:

I often have problems with co-workers and am often bothered or angry with their behavior. They are inconsiderate and they never take responsibility for what they do wrong. I am thinking of looking for another job, but I am worried that before long the new co-workers would just bother me too. I’d like a job where I didn’t have to deal with people at all, but in my field that doesn’t exist. I realize the problem might be me and not them, but how do you really know? How can I feel less bothered with people?

Answer:

First I want to commend you for being willing to look at the situation and see if you are the problem. That takes courage and the truth is we are always at least part of the problem. If you are often bothered with other people’s behavior or find yourself angry at people on a regular basis, one of two things is happening:
  1. You might have bad luck and run into a lot of difficult, unbalanced people (meaning the problem is them), or
  2. You may be oversensitive to noticing what’s wrong in any situation, you take things too personally, and/or you have a subconscious tendency towards judgment and criticizing (meaning the problem is you).
If you rarely have problems with other people, and only find a few who are difficult to deal with, chances are the problem is more them. If you have people problems all the time, everywhere you go, with lots of types of people, chances are that more of the problem is you. This can be hard to accept though, because in your mind (from your perspective) it may really look like the other people are clearly in the wrong. This can make seeing the truth difficult.

If you are willing to seek the truth and grow, there are some things you can do to check yourself and make sure you aren’t the problem, and make seeing your problem easier to understand.

Strengthen your self-esteem first

To ready yourself for this exercise first remind yourself that you have the exact same intrinsic value as every other human being on the planet, whether you are the problem or not. Life is a classroom and you are here to learn, but you cannot fail or be "not good enough." No matter where you are or what you are struggling with, you still have the same value as everyone else and you are right on track in your classroom journey (or you can believe this if you want to).

This means you are safe to look at your behavior objectively, see problems with it and make changes and there is nothing to fear. You are still OK and safe. Take a minute and tune into this belief.

Ask for honest feedback

You might want to ask some close friends or family members for some candid feedback about your behavior. You might have to reassure these people that you can handle the truth and want to learn. Tell them you really want to see where your perspective might not be accurate. You might also ask them what you could do to improve yourself and show up for other people better. If doing this scares you, work with a coach or counselor to build up your self-esteem first. A coach or counselor may also be a safe place to get some objective feedback. A third-party person can often tell you things a family member or friend would be too scared to say.

Don’t be offended by the feedback. Thank them for being willing to support your learning and take some time alone to step back and look at their perspective. There is a chance it isn’t accurate and they could be projecting their issues onto you. But if you will sit quietly with the information, your gut usually knows what you own and what you don’t.

Check for trust issues

Do you have a hard time believing others have your best interest in mind? Do you delegate or prefer to do things yourself so you know they are done right? Does having control make you feel safer? Do you subconsciously assume other people can’t be trusted? If you have a subconscious tendency to distrust, you may generally feel unsafe in the world. This makes you see everything and everyone as a threat. If you have had this programming your whole life, you may be more confrontational and easy to offend. The important part is that you become aware of this tendency, so you can catch it when it’s happening. Acknowledge that you might be seeing the situation through your "mistreatment lenses." Ask another person who doesn’t have this tendency how they view the situation and be willing to shift your story around the situation to one that is less offending.

Ask yourself these questions:
  1. Do you gossip and find fault with others?
  2. When someone tells you about their bad day, is your response about your bad day?
  3. Do you have a victim story and tell it often?
  4. Do you dominate conversations and struggle to care enough to listen?
  5. Do you give unsolicited advice? Is there any chance it insults others?
  6. Have you ever been told you are controlling?
  7. Do you get really bothered when others are inconsiderate?
  8. Do you have people problems with lots of people?
  9. Do you have a hard time forgiving?
  10. Do you hold grudges?
  11. Do you bring up wrongs from the past in current fights?
  12. If you listed out all your current problems and who is responsible for them, would the list have your name on it?
  13. Have you received feedback from others about your difficult behavior?
If you answered yes to many of these questions, there is a chance that your subconscious programming, which drives your behavior, has some problems. You might have a subconscious tendency to feel unsafe that is causing you to see threats everywhere and in everyone. You don’t mean to be easy to offend or irritate, you just truly feel mistreated, disregarded, and justifiably annoyed with other people all the time.

Don’t have any shame around this — show compassion to yourself and others.

Just own that you may need some work on your fear triggers or some additional healthy thinking skills you haven’t had the opportunity to learn. It’s time to find some professional help to change the underlying fears that drive bad behavior. You are not a bad person, though. You are just a scared, stressed, worried person who needs to learn another way to see and process what goes on around you.

You also need to work on having more compassion and being more tolerant of other people’s bad behavior. Every time you condemn or judge another person for bad behavior and get bothered or annoyed by them, you are subconsciously making a rule that says "there are faults which make some humans unworthy of love." Every time you do this, you are also accepting the same rule for yourself. You are confirming the belief that there are faults in you that could make you unworthy of love too. This will make you need to judge others more to feel better and a vicious cycle is created.

Work on changing this one thing. Be more compassionate and less judgmental of others. Allow them to be flawed and still be worthy of love. Be more patient, forgiving, and let a lot of annoying things go. You will not only get along better with others, but your own self-esteem will improve.

You can do this.
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