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This was first published on KSL.com
Question: This may seem like an obvious question, but I'd like some advice on how I break up with my girlfriend without hurting her too badly. She is great, but she isn't right for me. I know that she is probably going to take it hard, is there any soft way to do it? Answer: I'd like to answer your question in a way that is relevant to anyone delivering bad news. This means situations like firing someone, giving negative feedback, or ending a relationship. In each of these cases, the bad news is going to be the catalyst for some pain, fear or shame happening in the other person. There is no way around that. Rejection and criticism experiences are painful for most people, but there are some ways you can soften the blow and — even more important — change your mindset so it is easier for you, because being the one to deliver bad news can feel terrible, too. Here are some things to keep in mind before you deliver the bad news: Use some empathy Take a minute and put yourself in their shoes. Imagine how they feel now and how the news is going to feel for them. Think about what you would want to hear and how you would want to hear it if you were in their position. This will help you to handle it with more kindness. You can also tune into God's love for this person and it will help you to come from love when you speak to them. Find the right time and setting Ideally, you'll want privacy, time and space for the other person to either be alone or to go be with other people who can support them. You might want a setting where it is easy for them to leave and not have to face you afterward. For example, don't break up with your girlfriend on a trip where you have to be together for two more days, and don't do it in public. Breaking up with someone in their home is best because you can leave and they feel safe there. Remember: You are not responsible for their happiness While you are responsible for delivering the bad news with clarity and kindness, you are not responsible for any part of what the person goes through next. That might sound cold, but you cannot be responsible for something that is out of your control. Place the person in God's hands and let go; he is responsible for their life journey and experiences. Understand your part The universe has set you up to be the one to deliver the bad news and facilitate this part of the person's perfect classroom journey. This person wouldn't be here if it wasn't their perfect journey to be here. They have in some way signed up for this "class" (whatever experience this bad news brings). Your perfect classroom journey placed you here to be the one to deliver this news because it is the class you are signed up for. Your part is to be kind, honest and straightforward. After you deliver the news, your job ends and God will take it from there. End the relationship quickly Put an end to the relationship as soon as you know it's not right for you. Don't keep dating someone because you feel bad hurting them. Be responsible and caring enough to be honest and tell them how you feel as soon as you know can. Focus on a few positives first Take some time and validate the person for the things they do right or their amazing qualities. Make sure they know you see them accurately and see their goodness, but don't spend too long here or they may get confused about how the bad news fits. Use 'I' statements Especially when breaking up with someone, don't focus on their faults or negative traits. Focus on what you are feeling, looking for or experiencing. They can't argue with your feelings because you are the only one who truly knows how you feel. Just state your feelings and what you need. Avoid statements about what they do or don't do. Don't use cliches Avoid saying things like "it's not you, it's me" or "I don't think I am good enough for you." The truth is probably "the chemistry isn't there for me at the level it should be" or "I know in my heart this relationship isn't right for me." Be as kind, honest and as straight forward as possible Deliver the news with respect, honoring the other person and their intrinsic worth. Be honest and speak the truth plainly. Don't beat around the bush, be direct and clear. Speak the facts with as few words as possible so there is no misunderstanding. Bad news is worse if you drag it on trying to get there carefully without hurting the other person. The sooner you give them the clear facts, the sooner they start on the road to healing. If they get angry or sad, validate their right to feel that way Don't try to talk to the other person out of their feelings; they are always right about how they feel. Say things like, "I totally understand why you feel this way." Tell them you are sorry but the conversation has to be over now. Don't allow them to drag out this part of being upset with you. You will actually help them start healing faster if you rip off the bandage and then give them space. Give them closure If you know this person isn't for you, then don't say you want to "take a break" or see where you both are in a few months. Care about them enough to walk away cleanly so they can start healing and getting over you. You cannot be part of their support system after the break-up. They need you to walk cleanly away and let other friends and family support them through it. Allow them to vent a little Allowing the other person to vent their feelings shows you care. If they have things to say to you or about you after you deliver the bad news, be willing to listen without getting defensive. They may lash out verbally as a way to make themselves feel better. This is them projecting their pain, and it would be best if you could listen to it while not getting upset or absorbing it. Allow them to vent a little and say again, "I understand why you feel that way." Validate their right to their feelings and then end the conversation. What if they try to change your mind? If the other person tried to change your mind, be willing to listen and validate their feelings but let them know that there is no changing this. Be clear, direct and honest. You are doing them a favor by staying strong because it puts them on the path to healing sooner. It is never fun being the bearer of bad news and making other people feel bad, but it is part of life and we all play this role from time to time. Remember that it's not you making the person feel bad, it's the reality of this part of their perfect classroom journey. This experience is a perfect lesson for both of you in trust and love. You can do this.
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This was first published on KSL.com
Question: This one is a tough one for me. We have 6 kids (plus several spouses/boyfriends/girlfriends) in our family that we adore. They all live nearby and we love having them come visit for family holidays. I'm in a pickle here, though, and need your advice. I'm an avid news and science follower and have followed the COVID pandemic closely. Unfortunately, my sister even passed from COVID last month so I am really concerned about it. The problem is that my husband says he has had enough of this pandemic and the isolation and has invited all the family to come for Thanksgiving. We've had lengthy conversations about it and he knows I think that we should visit remotely as instructed by our leaders. What do I do given that we disagree so strongly about this? I know I am sensitive because of my sister's passing, but I worry about the health and safety of ALL our loved ones. Shouldn't we be setting a good example for our family and following guidelines? Answer: The short answer is yes, of course, you should absolutely follow the guidelines from the U.S. Centers for Disease Control and Prevention when you celebrate Thanksgiving, which include hosting a remote gathering or wearing masks and practicing physical distancing, among other things. Having said that, I think your real question is: "How do I convince my spouse to follow the COVID-19 guidelines, and how do I handle the disagreement?" The answer to that question is simple because it's the same answer no matter what the disagreement is about. You need to have a mutually validating conversation with them, where you both feel heard, understood and valued, and you need to come up with a compromise that honors both your feelings. I believe knowing how to have mutually validating conversations is one of the most important relationship skills we need to have because it means you can talk about anything and not digress into a fight. Here are some steps for how to do that: 1. Let go of your need to be right If your goal is to convince him he is wrong and win the argument, he is likely just going to get defensive. A mutually validating conversation is not about being right and getting your way; it's about making both parties feel heard and understood, actually understanding the other person and their feelings, and honoring and respecting their right to feel the way they do. This requires you to be generous and caring as you go into this. 2. Make sure you see the other person as the same as you This means you don't see yourself as smarter, wiser, more educated, more morally right, or above the other person in any way. You remind yourself that you have faults, too, and you both have the same intrinsic value all the time — that cannot change. This prevents you from talking down to the other person, which will always offend them. It also should prevent you from feeling intimidated or less than another person. 3. Set your agenda and feelings aside upfront This means you are going to start this conversation with only one goal in mind: to ask questions, listen, understand and make sure the other person feels fully heard, honored and respected for their right to think the way they do. This conversation must start all about them, and not at all about you and your views. I sometimes need to set my feelings, opinions and agenda in another room and shut the door before going into a conversation like this. You must dedicate yourself upfront to just caring about how the other person feels. 4. Ask the other person questions about their thoughts and feelings Ask your husband if he would be willing to talk to you about Thanksgiving and help you understand how he feels about it. During this step, you will ask great questions that show your desire to understand and give the him space to share all the details about his views. You want to spend as much time here as possible because this is the step that makes the other person feel safe with you, heard and valued. Make sure you don't agree or disagree with anything your husband says. This is not about you yet. This part is just about listening and caring about how he feels.
5. Ask permission to share your thoughts After you have spent a lot of time listening, and you can tell your husband feels heard and understood, you may ask him if he would be willing to let you share how you feel about it. You might want to ask a couple of permission questions so you can create the safe space you need. This might sound like:
6. Speak your truth without attacking the other person You will do this by following two rules:
Avoid bringing up any behavior from the past by saying things like, "I feel like you never care what I think, remember last Christmas?" Instead say, "Would you be willing to care about what I think about this, this year?" Make sure you don't insist on making the other person be wrong; you just have different perspectives, and both deserve to be honored. 7. Find ways to compromise Obviously, though, only one plan for Thanksgiving can happen. Some kind of compromise must be reached. You might ask if there is anything you could do to make your husband feel like the family is there with you while gathering for the meal remotely.
You can do this. This was first published on KSL.com
Question: My spouse and I keep getting in these fights where she does something like ignores me when I am trying to talk to her, and this offends me and I get angry and slam a door, which really offends her and makes her feel attacked, which starts a big fight that lasts all week. The fight morphs and quickly becomes about who treats who worse. And in this drawn out fight, no one wins. After days of being mad and miserable we will start to move past it, but only until one of us offends the other again. What can we do to break this cycle of offending each other? Answer: The root cause of these fights is you both functioning in a fear state where you feel unsafe with each other, and this is making you wear what I call "mistreatment glasses." Mistreatment glasses means you are subconsciously looking for mistreatment and offenses that will prove that you aren't safe with your partner and that they are the "bad one." Whatever you are looking for you will find. If you are looking for mistreatment, you will find it. If you are looking for proof your partner loves you, you will find that too. Unfortunately, almost all of us feel unsafe in the world (at the subconscious level), and this keeps us on the defensive a lot of the time. When you feel unsafe, your ego steps up to try and protect you. It does this through defensiveness and casting the other person as the bad one. That is why it feels like a win (to your ego) when you can show that your partner treated you worse and you are the victim. But this is really not a win; no one wins when you get offended by small things and always see your partner as the enemy. Below is a process you can use when someone offends you. Following it will help you step back out of ego to see the situation more accurately and respond more maturely. Note: In this article I am only addressing how to deal with the garden variety of arguments, not situations that involve abuse. The National Domestic Violence Hotline has information on how to identify the warning signs of abuse and how one can get help. See the other person's bad behavior accurately When someone behaves badly or offends you, there are four possible reasons for this behavior. Knowing them will help you accurately access what is happening in each situation. The four reasons people behave badly:
If this offense happened for any of the other three reasons, you must step back, stop taking this personally, and choose to not get offended — because it isn't about you. They don't feel safe in the world, and a person who doesn't feel safe has no choice but to focus on finding a sense of safety; they aren't capable of anything else. They may need some professional help to work on their fears around not being good enough and things not being right. So, the negative coping behaviors can be negated. Be responsible for your response to the offense You are responsible for your reactions and responses, and this should be your only concern. It is the only thing you have control over and the only thing that matters now. You must choose to respond with love, not fear. If you get defensive and respond from a fear state, you are now doing the exact same thing the other person did to you. You are demonstrating fear-based bad behavior, and responding badly back is just as bad as responding badly first. It's the same bad behavior driven by the same cause. Respond to an offense with love Offenses and your reactions happen fast though, so you will need to practice and prepare ahead of time to be able to remember these steps in the heat of the moment. You might want to read through this procedure daily or replay past offenses that you reacted badly to, running through these steps to see what you should have done. Procedure for reacting to offenses:
You and your partner may also need some coaching or counseling to work on the underlying fear issues that cause you to feel unsafe with each other. I find most couples who fight a lot need individual coaching to get their subconscious fears under control before they can create a healthy relationship. Always be willing to take this on and work on yourself. You can do this. This was first published on KSL.COM
Question: I have noticed lately that many of the men at work and in other meetings I attend interrupt me, cut me off, or talk down to me and the other women in those groups. I am just curious to know if you think there is anything we can do to garner more respect and/or change this? Should we say something when this happens or try to ignore it? Answer: Women are often talked over, interrupted or shut down in conversation, especially in environments where they are outnumbered by men. A study from George Washington University found that men were 33% more likely to interrupt women than they were to interrupt other men. Another study, from researchers at Northwestern Pritzker School of Law, found that this even happens to female Supreme Court Justices, like the late Ruth Bader Ginsburg. Researchers examined 15 years of court transcripts to see how often men, either justices or advocates, interrupted the female justices. Over the last 12 years (when women have comprised only 24% of the bench) female justices being interrupted by men accounted for 32% of interruptions, while female justices interrupting men accounted for only 4% of interruptions. According to Jessica Bennett, a gender editor at the New York Times, it is not just men who interrupt women. Other women are also more prone to interrupt women, and people of color and LGBTQ+ people fare even worse. The sad truth is we subconsciously see some people as less valuable or less important, and this shows up in the way we communicate. I believe the crucial first step is committing to see all human beings as having the same value and demonstrating this belief in how we talk to them. Every person deserves to be heard and respected. We must see all human beings as equals, listen without interrupting, and honor their right to think differently than we do. Obviously, there are also situations where the opposite is true and women interrupt or talk over men. The point of the article is to make us all better at respectful communication. Practical ways you can be part of the solution 1. Stop before interrupting someone. If you feel the urge to interrupt someone, ask yourself, "Do I just want to ask a quick question to clarify what they are saying? Am I going to invite them to continue afterward, or do I think what I have to say is more important than this person?" If the latter is is the case, choose to keep quiet. 2. Check yourself before giving advice. Before you advise another person ask yourself, "Is there any chance I am explaining something to this person that they already know?" If you think there is any chance they might already know this information, don't insult them by telling them. You could also ask them directly if they would be open to some advice? 3. Ask permission before you share an idea or suggestion, or give advice. Ask the other person if they are open to hearing your idea and give them a comfortable out if they'd rather not hear it. Respect the answer to your permission question and don't forge ahead without permission. 4. Don't use demeaning nicknames like honey, sweetie, love or babe. These are not appropriate unless you are dating or married to the other person, and even then ask how they feel about these terms and make sure they are seen as a compliment, not an insult. 5. Never correct another person's pronunciation or grammar. 6. Avoid sexist or demeaning jokes and misogynistic statements. Call out other people who use them. Explain to them why their behavior is wrong. Watch for situations that make women or other marginalized people feel uncomfortable and stand up for them. 7. Make a committed effort to listen to other people. In any meetings you attend, make sure all the women and marginalized people are respected and heard. Insist that others acknowledge and hear them out. Stop people who are interrupting them. 8. Believe women and what they say. Insist that others do the same. 9. Don't get defensive if a woman — or anyone for that matter — tells you that your words or behavior were offensive or hurtful. Be open to understanding that from another person's perspective things can look and feel different than they feel from your perspective. Apologize and ask questions so you understand what you should do differently in the future. Be teachable. 10. Be careful not to talk over other people. Don't dismiss others' ideas; and if you cannot wait to make a comment, at least politely ask if you can stop them for a second. Then, make sure you invite them to continue afterward. 11. If you are on a board, panel or team, insist that they include a well-rounded number of diverse people. Invite more women or minorities to participate and be included. 12. Teach young people that being feminine is not a bad thing. Don't use phrases like "you hit like a girl." Challenge stereotypes that place women behind men as the weaker sex. Encourage women and girls to see themselves as equal, smart and capable as men. What to do if you find yourself being talked down to or interrupted 1. Don't take it personally. Interrupting says more about a lack of manners in the other person than it says about you. This experience doesn't mean you are less important or less worthy of respect; it likely means the other person hasn't learned to be aware of how their actions affect other people. 2. Don't blame yourself or see yourself as weak or insecure. This happens because our entire society has been taught patriarchy as the social norm. You allow men to interrupt you because it is deep in your subconscious programming to see it as acceptable. It will take work and time for you to recognize every time it happens and learn to stand up for yourself. Have compassion for yourself during this time. 3. Whenever you are speaking to men, use confident words. Rose Kennedy, from the Atlanta Journal, encourages women to "speak with conviction using words like 'know' instead of 'believe' and 'will' instead of 'might." She says to "lean in and make eye contact," sighting a 1983 study that found men tend to interrupt women more often when they lean away or don't look at the person they're talking to. 4. Practice assertive body language. Do things like keeping your arms out to take up as much space in the room as you can. This is a power position and it changes how people treat you. 5. Be strong and confident without being defensive or overly forceful. You don't have to be angry and defensive to stand up for yourself. You can stand in your power and still be calm, peaceful and kind. 6. If you are interrupted or cut off, you have the following options to respond (which can all be done standing in your power):
You can do this. This was first published on KSL.com
I read in Psychology Today recently that 70% of the most common conflicts in any relationship (even good relationships) are perennial conflicts, which means they are conflicts that never get resolved and happen over and over again. These conflicts are usually based on character and behavior differences between the two people that irritate the other person. Most of these differences are in a person's subconscious programming and innate wiring, and most are not going to change. I am talking about things like being late all the time or not being organized. If you want to have a rich and healthy relationship you are going to have to accept some of these things about your partner and quit trying to fundamentally change them. You are going to have to choose to love who they are. That doesn't mean you can't bring up behaviors that bother you; but if you decide to do that, you better take stock of your own faults, flaws and quirks first. You must decide to forgive your spouse some of their flaws and quirks because you want some of yours forgiven too. You must be more accepting and less critical, let small irritating things go, and try to laugh at the funny ways you are wired differently. Note: This article does not address relationships where abuse is happening. It is directed to those who have run of the mill conflicts, arguments, offenses and irritations with their partner, but there is no emotional, mental or physical abuse happening. If abuse, infidelity, dishonesty, cruelty, or other problems are in play, acceptance is not the answer and you should seek a mental health professional. Here are some things you can do to become more accepting of your partner and reduce the perennial conflicts.
You can do this. This was first published on KSL.com
Question: My spouse and I keep getting in these fights where she does something like ignores me when I am trying to talk to her, and this offends me and I get angry and slam a door, which really offends her and makes her feel attacked, which starts a big fight that lasts all week. The fight morphs and quickly becomes about who treats who worse. And in this drawn out fight, no one wins. After days of being mad and miserable we will start to move past it, but only until one of us offends the other again. What can we do to break this cycle of offending each other? Answer: The root cause of these fights is you both functioning in a fear state where you feel unsafe with each other, and this is making you wear what I call "mistreatment glasses." Mistreatment glasses means you are subconsciously looking for mistreatment and offenses that will prove that you aren't safe with your partner and that they are the "bad one." Whatever you are looking for you will find. If you are looking for mistreatment, you will find it. If you are looking for proof your partner loves you, you will find that too. Unfortunately, almost all of us feel unsafe in the world (at the subconscious level), and this keeps us on the defensive a lot of the time. When you feel unsafe, your ego steps up to try and protect you. It does this through defensiveness and casting the other person as the bad one. That is why it feels like a win (to your ego) when you can show that your partner treated you worse and you are the victim. But this is really not a win; no one wins when you get offended by small things and always see your partner as the enemy. Below is a process you can use when someone offends you. Following it will help you step back out of ego to see the situation more accurately and respond more maturely. Note: In this article I am only addressing how to deal with the garden variety of arguments, not situations that involve abuse. The National Domestic Violence Hotline has information on how to identify the warning signs of abuse and how one can get help. See the other person's bad behavior accurately When someone behaves badly or offends you, there are four possible reasons for this behavior. Knowing them will help you accurately access what is happening in each situation. The four reasons people behave badly:
If this offense happened for any of the other three reasons, you must step back, stop taking this personally, and choose to not get offended — because it isn't about you. They don't feel safe in the world, and a person who doesn't feel safe has no choice but to focus on finding a sense of safety; they aren't capable of anything else. They may need some professional help to work on their fears around not being good enough and things not being right. So, the negative coping behaviors can be negated. Be responsible for your response to the offense You are responsible for your reactions and responses, and this should be your only concern. It is the only thing you have control over and the only thing that matters now. You must choose to respond with love, not fear. If you get defensive and respond from a fear state, you are now doing the exact same thing the other person did to you. You are demonstrating fear-based bad behavior, and responding badly back is just as bad as responding badly first. It's the same bad behavior driven by the same cause. Respond to an offense with love Offenses and your reactions happen fast though, so you will need to practice and prepare ahead of time to be able to remember these steps in the heat of the moment. You might want to read through this procedure daily or replay past offenses that you reacted badly to, running through these steps to see what you should have done. Procedure for reacting to offenses:
You and your partner may also need some coaching or counseling to work on the underlying fear issues that cause you to feel unsafe with each other. I find most couples who fight a lot need individual coaching to get their subconscious fears under control before they can create a healthy relationship. Always be willing to take this on and work on yourself. You can do this. This was first published on ksl.com
Question: I am in a wonderful relationship. I feel very loved, and I love her. We respect each other’s differences and appreciate them. However, something has recently come up: my partner has started smoking socially. I am a religious person and she is not, but that doesn’t bother me. What bothers me is that she is a recovering addict and she’s been sober for two years, but I’m afraid she is going to use smoking to replace her old vice. Would I be controlling or rude if I told her I was concerned by her smoking? She is pretty stressed right now, and I want to help her, but I can’t stand thinking that she’s going to develop another harmful habit. Answer: It sounds like what you're asking is how to give negative feedback about another person’s problem or bad habit without making them feel defensive or attacked. Here are some tips and a very soft approach to making these tricky conversations easier. Treat the other person as an equal When you treat the other person as an equal, you do not talk down to them. We all have a subconscious tendency to see bad behavior in another person as making them "less good" than we are, and we might accidentally come across as thinking we are "better" if we aren’t careful. It is important that you remember that even though you don’t have this problem or bad habit, you have others. You are not perfect. You have faults and flaws too. Make sure you see the other person as an equal and make them feel honored and respected for their right to be where they are. Remember, they have the same value as you. Don’t talk down or be patronizing. Focus on gaining understanding Go into the conversation with your only agenda being to gain understanding and make the other person feel valued. Don’t have an agenda around changing or fixing them; if you do, they will pick up on this and likely get defensive from the start. Go into this conversation with the primary goal of showing them you care about, honor and respect them. You can have a topic in mind — in this case, to understand more about their smoking — but with no agenda around it. Ask for permission to approach the subject Ask the other person if they would be willing to have a conversation about smoking so you can know and love them better. Go ahead and let them know the topic you want to talk about, but reassure them that you are going to really listen and will not lecture, push your opinions, or interrupt. Make sure they feel safe with you. If you have not been a good listener in the past, you might have to apologize for that and ask them to please give you another chance to show up better. Ask non-judgmental questions Ask them questions about what they think and feel around the topic but make sure the questions don’t sound judgmental. Questions like: "Why in the world would you want to smoke? and "Don’t you know how damaging it is?" are judgmental questions. Instead, try something like "I really want to understand about smoking, I guess I don’t really understand the appeal. Would you be willing to educate me and help me understand why you like it? I promise my asking is not from judgment, but just from wanting to understand you so I can support you better. Would you tell me about what it does for you?" Notice the lack of agenda in that? The other person is not going to be honest and share their feelings if they feel you are going to make them feel wrong or bad. They have to feel they have a safe place to share. Don't agree or disagree Don't agree or disagree with what the other person says. Simply listen and validate their right to be where they are and feel the way they do. Say things like, "I can totally see why you might feel that way. Tell me more about that." Remember, you can disagree with what they say or think and still validate their right to feel the way they do. If you strongly disagree with their views, bite your tongue and don’t go there yet. Be open to making your own changes If you want someone to hear you, listen to your views, and possibly change their viewpoint or behavior, you must first show them you are also open to changing yours (you might want to read that again). This is the crucial piece. If you are stubbornly dug into your being right, they are going to do the same. If they can feel that you are open to learning, understanding, and even being wrong, they can let their defenses come down because they are safe to do so. They likely will be more open, too. You may have to prove that you are this open by actually bending and admitting you are learning some things here that make you rethink your position. Ask to share your views After the other person has had awhile to really explain their views, and they feel heard and validated, then and only then can you ask permission to share your views. Ask them if they know that you love them and only want the best for them. Ask them if they know you are coming from a position of only love, not judgment. Very respectfully ask them if they would be willing to let you share some of your concerns about smoking and why it scares you. Let them know if they don’t feel comfortable hearing your views on this, that is OK too. This makes this a real question, not a rhetorical one. If they say they are not open to hearing your views, you must say, "OK, I respect that" and walk away. Your willingness to honor their answer builds trust in the relationship. Follow 2 simple rules When the other person is ready to listen to you, follow these two simple rules:
Love, encourage and validate If a person feels you are trying to change them, they will always resist changing. If they feel your unconditional love and support, and if you express concern from love and caring (not judgment) and are willing to listen, understand, and even learn something you didn’t know, they will be more open. The best way to get someone to change something about themselves is through encouragement and positive validation. You could watch for times that she makes good health choices and tell her how awesome she is that she cares about her health and makes those choices. Let her know you admire the way she quit her previous addictive behavior and that you really love and respect her for that (without saying anything about smoking). If you make these comments every once in awhile, she might want to live up to your highest opinion of her and decide to change her habits on her own because she wants to be that person that you see. Remember, though, you must stay out of judgment and let go of the idea that you are right and she is wrong. Show up with total respect for her and her choices, and just focus on understanding and supporting her. This approach is not controlling or rude as long as you are sincere. You can do this. This was first published on KSL.COM
I had a client ask me about the anatomy of the argument they keep having over and over throughout their marriage. They have noticed that other couples say the same thing: they always argue over the same thing or around the same basic issue. So, I thought that maybe I would explain a simple way to take apart that argument and see what is really happening. The first thing you need to understand is that fear is in play. I believe there are two fears we all battle with every day, and have done so since we were small children. They are the fear of failure (that I might not be good enough) and the fear of loss (that I am not safe). We all experience both of these, but each person has one that is more dominant. Find the fear When thinking about your most common argument, it’s important to figure out which fear is in play for each of you. Ask the following questions to determine which fear is dominant for you, and then for your partner. Fear of failure questions
Fear of loss questions
Study the fight The reason it is important to know a person’s core fear is that once you understand where their fear is based, you also know the key trigger that knocks them out of balance and brings out their bad behavior. Most of your arguments will be the same basic fear getting triggered. People who are fear-of-failure dominant get offended when they feel judged, criticized, rejected, unloved, abandoned or insulted. People who are fear-of-loss dominant get offended when they feel taken from, mistreated, disregarded, disrespected or like they are losing something. Think back on your most common argument or disagreement you have with a person. Which one of the above offenses happened first? Someone started this argument when they felt one of those things. Can you see which fear was in play first? When their first fear was triggered, the person reacted and behaved in a way that triggered the other person’s fear. Can you see which fear that was? Whenever you react from fear, the behavior that results is almost always selfish and focused solely on protecting yourself. This behavior makes the other person feel unsafe. When you are so focused on protecting yourself, you are not going to be thinking about protecting the other person. It is important that you can see behavior that the first person displayed, or what they said that got the second person triggered, too. What did the first person’s behavior make the second person feel? Did they feel ...
See the solution It is critical to understand the anatomy of these arguments so you can see the solution. At the end of the day, you both just want to feel safe, loved, respected, admired and wanted by your partner. This argument is really about the fact that you don’t feel that way. So, the answer to ending this argument for good is to learn how to make your partner feel safe, loved, respected, admired and wanted when they first get triggered. What if you could pause right at the beginning of the argument, when the first trigger happens, and ask yourself:
Mary and John Let me give you an example of how this works: Mary and her husband John live on a tight budget and are very careful in stretching their paycheck to the end of the month. John opens the fridge and finds a bag of salad that has gone bad and has to be thrown out. He turns to Mary and in anger says "That is just great! Why didn’t you use this before it sat in the fridge and rotted? What’s the matter with you?" Mary yells back, "Why do you have to be such a jerk? You are the worst husband ever." The argument escalates from there. Let’s take this one apart: This argument started when John got triggered by fear of loss. He was already worried about not having enough money this month, and seeing food go bad triggered that fear. But notice that he doesn’t see it as a money fear problem; he inaccurately sees it as Mary’s problem. So, he aimed his bad reaction right at Mary, insulting and verbally attacking her. This, of course, triggered Mary’s fear of failure, as John was accusing her of being careless and wasteful. But instead of recognizing what John’s fear was really about (the money fear), she goes on the defense and attacks him back. Now, both John and Mary feel unsafe with each other and instead of addressing the actual fear issue, they have made the argument about each other. Conclusion The truth is that most bad behavior is a cry for help, love or reassurance because the person is scared of something; it’s always more about the person’s fears about themselves than it is about you. People who are grouchy and rude and attack you for small mistakes, or right out of the blue, are usually battling a huge fear that they aren’t good enough; however, they aren't conscious of that, so they project their self-hate onto you, which is easier for them than facing it. Many people who feel mistreated, taken from, or are easily offended are really angry at life for disappointing them. They can’t punish life for their losses, so they project the problem onto everyone around them. If you can start stepping back and looking at each argument through this filter, you will find they are easier to understand and resolve than you think. You can do this. This was first published on KSL.com
Question: My wife says that my sarcasm and sarcastic comments hurt her and my children, while I think they need to lighten up and understand teasing. Sarcasm has always seemed intelligent humor in my family and I think she is being too sensitive. Since we both read your articles we wondered what you would say about it. Answer: Most sarcastic people consider themselves both intelligent and funny, but I am sorry to say I agree with your wife that it can often be mean. This is because sarcastic comments, though humorous, are usually passive-aggressive, mean and uncomfortable for the people receiving them. The dictionary defines sarcasm as "the use of irony to mock or convey contempt" and "a sharply ironical taunt; sneering or cutting remark." Neither of these definitions sound like validating communication to me. You might see your sarcastic comments as teasing, but you must stop and think about how those comments really feel to the people in your life. Don’t think that by saying "just kidding" after a sarcastic remark it is now OK, especially if it was a hurtful comment. Most sarcastic people do see themselves as funny, but often they are the only ones laughing. As a human behavior expert, I find it is always helpful to figure out why you are behaving the way you are. There are always reasons, beliefs or programs driving our behavior. When you understand why you feel the need to be sarcastic, you can then decide if it is really working for you. Reasons for sarcasm Here are some common reasons you might be sarcastic: 1. You fear you aren’t good enough, so you subconsciously put others down so you can feel superior. The worse you feel about yourself, the more stinging your remarks toward others could be. People who don’t like themselves often put others down or tease them, in order to feel more important themselves. If this is your reason for being sarcastic, you may need some professional coaching or counseling to work on your self-esteem. 2. Sarcasm is also a way of asking for what you want when you are scared to ask for it directly. You might crack a joke about your wife’s crazy shoes because you don’t know how to just say you don’t like them and wish she wouldn’t wear them. Instead, your sarcastic remark leaves your wife questioning what you really think. Were you joking or serious? When you don’t know how to say things in a kind way, you might make a joke, which probably hurts the other person, but it also creates a place where if she takes offense, it’s her problem, not yours. If you do this, you might need to learn some better communication skills. 3. Sarcasm can be passive-aggressive anger. This happens when you feel taken from, insulted or annoyed by another person and you really want to get them back but know you can’t do that directly. Sarcasm is a way to take a stab at them without being seen as mean or bad. A joke feels like it absolves you of responsibility for their feelings. If this is your problem, you need to resolve the issue you are angry about. This passive-aggressive behavior actually makes you look bad too. 4. You may feel angry at life for the disappointments or abuse you have suffered. Sarcasm can be a way to take out your anger about disappointments or vent your frustration. The more your life goes wrong, the more biting your remarks toward others could get. If this is your problem, you need to change the way you see your life experiences so they make you better, not bitter. 5. If you were made to feel small as a child, you may be trying to feel superior now. If you were teased in a cruel way, put down, or made to feel small or unimportant as a child, you may be subconsciously trying to feel superior now. You may look down on other people and jokingly jab at them as a way to feel powerful. Again, if this is your problem, you may need to improve your self-esteem so you can show up with more love. 6. You might like to get attention by entertaining those around you with humor. If this is true, you probably need this attention to validate your worth because, again, you might have low self-esteem. You might need attention so badly you will sacrifice other people to get it. Fear creates very selfish subconscious behavior, but this can be fixed. There are lots of ways to be funny without hurting other people. How to be less sarcastic Just take a minute and honestly ask yourself if any of these reasons or problems could be behind your need to be sarcastic. Then, ask yourself the following questions:
You can be funny all you want; but if you do it at the expense of other people, there will be consequences. People may never feel safe with you. People may start to dislike you. If the people on the receiving end of your sarcasm are your friends and family, the cost for your humor may be high. How do deal with a sarcastic person If you are living with a sarcastic person here are a few suggestions for dealing with it:
I realize if you grew up in a sarcastic family, your programming for this teasing runs deep. You are going to have to stay committed to working on this to make this change but keep at it. It’s worth it. You can do this. First published on KSL.COM
SALT LAKE CITY — In this edition of LIFEadvice, Coach Kim shares the different ways we argue, forgive and apologize — and how to honor each other's needs. According to Gary Chapman, the author of "The Five Love Languages," each of us have a specific way we give and receive love. Likewise, we have a way we apologize and forgive best. In my book, “The People Guidebook: For Great Relationships,” I explain how your unique values and fears make you different from other people and drive your behavior. In putting these different ideas together, I discovered there are four different ways we argue, forgive and apologize in communication with other people. Read the “fighting styles” below to figure out the style that works best for you so you can see the pros and cons of it. You may also want to figure out the fighting style of your spouse, another family member or friend, as this will help you to resolve conflict and have difficult conversations in a way that works for both of you. The 4 fighting styles 1. Long communicators with connection needed These people are long talkers and always have lots to say, so they can argue or converse about a problem for a long time. This is fine, unless they are fighting with someone who is a short communicator (who can get easily overwhelmed or worn out by long talkers). Long talkers often have a tendency toward a victim mentality and sometimes struggle to accept any blame or responsibility for a problem. They usually see themselves as the injured party. These people can get mean and ugly if pushed in an argument (which can be scary for less passionate and/or quieter people). These people usually have lots of friends and highly value their connections. They often cannot resolve something and move on until they feel a close, caring connection has been restored. It’s easier for them to accept an apology after the person has taken responsibility for the slight or asked for forgiveness, or they have received validation about their feelings and feel cared for and reconnected again 2. Long communicators with restitution needed These people are long talkers who need a person to restore their loss before they can let things go. They are very good communicators who can keep arguing for a long time. They are so good with words that they can twist the other person’s words around and use them against that other person. These people tend to be very opinionated and stubborn. They have very black-and-white, right-and-wrong thinking styles, with no room for gray area. They are also very logical and practical (meaning not very emotional and sensitive) in how they see things. They can struggle to understand another person’s feelings if those feelings don’t make sense to them. These people struggle to accept an apology until the other person has taken responsibility for the slight, asked for forgiveness, and has made some kind of restitution or major change in their behavior. If they feel taken from. 3. Short communicators with validation needed These people cannot do long, drawn-out arguments, so don’t subject them to hours and hours of conversation. If you talk too much, they will start to shut down and will often say anything they have to just to make the conversation stop. If it doesn’t stop, they will pull back or leave. Don’t take this personally. It doesn’t mean they aren’t willing to work through the issue; it just means they can’t do it in one sitting. These people don’t like mean, ugly, personal attacks or fighting that is loud and scary. These are quieter people who would rather avoid conflict. Angry criticism makes these people feel very unsafe. They need lots of positive validation before and after anything negative is mentioned. The secret to engaging with these people is laying the ground rules before you engage. Tell them three things: how long this conversation will last (i.e. “30 minutes and no more, I promise”), how painful this is going to be (i.e. “I promise this is not an attack and you will get to give me feedback here too”), and what you are going to ask for in the end (i.e. “In the end, I am only going to ask you to change one little thing”). If you set up rules of engagement and stick to them, short communicators are more likely to stick with you and work things out. These people cannot accept an apology until the other person has taken responsibility for the slight, asked for forgiveness, and has given them some positive validation about how good they are. If they feel like a failure at the end, they will struggle to forgive you. 4. Short communicators with restitution needed These people cannot do long, drawn-out fights or arguments because they don’t have the patience for them. They are more likely to tell you off and then leave. Don’t take this personally. It doesn’t mean they aren’t willing to work through the issue; it just means they can’t do it in one sitting. These people can get mean, ugly, loud and scary, but they won’t stay in that emotional state for a long time. They will explode and then cool down. This behavior can scare quieter people who would rather avoid conflict. Sometimes it will work best if you will let them explode and be mean, and then let them cool down before returning to the issue. The secret to engaging with these people is to establish rules of engagement. Tell them the same three things from above: how long this conversation will last, how annoying or emotional this conversation is going to be (try to stay logical and practical), and what you are going to ask for in the end (let them know it won’t be asking for much). These people cannot accept an apology until the other person has taken responsibility for the slight, asked for forgiveness, and has made some kind of restitution or major change in their behavior. If they feel taken from, apologies won’t matter until the loss has been restored or they see you have really been acting differently. This information might be a game-changer in your relationship, because arguments and difficult conversations are only productive when both parties feel respected, heard, understood, and honored for their right to be them. You want to practice the Platinum Rule to treat people the way they want and need to be treated (not the way you want to be treated). Don’t assume that the way you show up and handle yourself is the right way. It’s just a different way. Everyone has the right to be wired the way they are wired. Respect that and honor their differences and you can easily resolve most problems. You can do this. |
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AuthorKimberly Giles is the president and founder of Claritypoint Life Coaching and 12 SHAPES INC. She is an author and professional speaker. She was named one of the top 20 advice gurus in the country by Good Morning America in 2010. She appears regularly on local and national TV and Radio. Archives
March 2022
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